The Information Architecture of Meaning Making

Fenn, Terence; Hobbs, Jason

doi:10.1007/978-3-319-06492-5_2

Cited by 6 publications

(9 citation statements)

References 5 publications

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“…By comparing various design thinking frameworks, Fenn and Hobbs (2014) illustrate an aggregated design thinking model with three phases: research, ideation and prototyping. Each phase frames specific but overlapping conceptual activities, and the continuum of the phases are iterative and self-regulating.…”

Section: Synthetic Solutions For Qualitative Data Collectionmentioning

confidence: 99%

“…Equivalently, an IA project is outlined as iterations of research, strategy, design, and implementation. IA methodologies are transient, iterative, and evolving due to temporal changes, emerging phenomena, and advanced understanding of the referential context that frames user needs (Fenn & Hobbs, 2014;Rosenfeld et al, 2015;Resmini & Rosati, 2011). Congruent to the iterative and recursive methodologies of DT and IA, Creswell and Poth (2016) posit that qualitative research activities of data collection and analysis as interrelated and frequently super-imposed.…”

Section: Synthetic Solutions For Qualitative Data Collectionmentioning

confidence: 99%

“…It is worth noting that this reframing moves beyond traditional accounts of field observation, interviews and focus groups. Still, what constitutes participants and their voices in this account is no less mediated than they would be through primary data collection methods, as data generated by research activities can only ever be interpretive (Bourdieu cited in Fenn & Hobbs, 2014). Creswell and Poth (2016, p.156) urges researchers to consider a multi-phased approach to data collection and recognise that each phase extends "beyond the typical reference point of conducting interviews or making observations."…”

Section: Synthetic Solutions For Qualitative Data Collectionmentioning

confidence: 99%

“…For users, the product's interface, functionality and content constitute its user experience, and the IA is only tacitly understood. Fenn and Hobbs (2014) argue that the disconnect between IA deliverables and user perception poses an opportunity for the discipline to extend beyond its current practical application. Conversely, the opaqueness of information domains' structural components obscures the representational logic behind a design but also raises methodological challenges when researching the complexities of information domains and technologies.…”

Section: Introductionmentioning

confidence: 99%

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Researching the invisible: troubling qualitative research approaches through information architecture and design thinking

Maritz

2023

Connectivity and Creativity in Times of Conflict

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Information Architecture (IA) is a digital design process constituting the structural design of shared information environments (originally websites and databases) through organising, labelling, and navigation systems. However, due to the complexities of cross-channel, pervasive and ubiquitous computing, IA has shifted its approach to consider the design of information spaces in larger social, cultural and technological contexts. In practice, values of universality and certainty have given place to plurality and complexity. The practice of IA can be explained as an (inter)play between the science and the art of shaping information to support usability and facilitate findability. Design Thinking (DT) is a commonplace approach in IA, and both are means to interconnected problem (re)solutions at their core. Ultimately, IA presents a method of intelligibility design which is no longer constrained to digital practice.Censoring information and visuals by and within sub-communities and digital interactive information technologies sets a dangerous precedent and disseminates strategies of what does and does not 'matter'. The stigmatisation of lesbians often results in violent hate crimes, which are emblematic of social violence against sexual embodied diversity outside the imperial, (hu)man-, phallo-, hetero-, cisgender-norm. The vis-à-vis between the epistemic violence of communication technologies and the real-life brutality of lesbian actualities points to an expansive system of visual 'knowledge management', which needs to be addressed in discourse, technology, and technique.A more extensive research project explored how un/intelligible lesbian representational practices recursively shape and are shaped by their interactions with the informatic architectures of Instagram's censorship mechanisms. The research argued that the search and retrieval techniques of Instagram's Explore Tab act as an agent of intelligible (dis)allowance. More so, Instagram's shadowbanning, and its predecessor, soft-banning, cannot be separated from policies that inform it and the foundation of its algorithmic architecture. However, as participants' invisibilities and concealed architectures informed the research project, particular methodological challenges became apparent. This paper responds to the methodological challenges faced when researching indeterminate problems, opaque participants, and covert knowledge management of vulnerable materialities and their representations.Comparable to research design, DT can be seen as a strategy, a method, or even an epistemology. IA and DT are inherently interdisciplinary, and the collision between traditional approaches with novel techniques offers the potential to overcome normative conventions in both fields and present alternative assemblages of support. The conceptualised methodology recursively positions conventional qualitative research practices against DT and IA-informed phases and their corresponding activities. Specifically, the research compares data collection methods to synthetic conceptu...

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Section: Synthetic Solutions For Qualitative Data Collectionmentioning

confidence: 99%

Section: Synthetic Solutions For Qualitative Data Collectionmentioning

confidence: 99%

Section: Synthetic Solutions For Qualitative Data Collectionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Researching the invisible: troubling qualitative research approaches through information architecture and design thinking

Maritz

2023

Connectivity and Creativity in Times of Conflict

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“…IA is based on the metadata of resources and involves information organization considering users and the context of use [56]. The metadata standard defines a set of values known as "controlled vocabulary", which enable interoperability and conformability with the standards.…”

Section: Information Architecturementioning

confidence: 99%

Bridging the accessibility gap in Open Educational Resources

Navarrete

Luján-Mora

2017

Univ Access Inf Soc

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Educational Resources (OER) are being fostered as a global movement for providing educational opportunities to all. However, people with disabilities are still excluded from full participation because of the lack of accessibility of OER websites, as well as of the resources themselves. This work presents a proposal for the design of OER websites that would enable equitable access for all users. This design aims to bridge the accessibility gap through the personalization of the whole OER environment to facilitate an accessible User Experience (UX) based on a user profile that includes the self-identification of disability status. This profile configures not only the "look and feel" of the interface but also the delivery of educational resources suitable for this user profile. To achieve this purpose, the design goes beyond compliance with the ISO/IEC 40500 W3C Web Content Accessibility Guidelines (WCAG) 2.0, since it includes the personalization of the accessible experience through usability considerations and adaptations of educational resources. The delivery of educational resources matches the user's profile with regards to their sensory abilities, cognitive faculties and their requirements of functionality control, display layout, and language. As a proof of concept, we have developed an OER website based on this design and have conducted a set of UX tests that include users with

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