The influence of the corporate social responsibility disclosures on consumer brand attitudes under the impact of COVID-19

Feng-jun, Liu; Meng, Lu; Zhao, Yong; Duan, Shen

doi:10.1186/s11782-020-00096-0

Cited by 22 publications

(17 citation statements)

References 53 publications

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“…Consequently, this condition does not stimulate firm performance. This finding indicates the tendency of the covid 19 Era can be one of the possibilities that hamper to utilize the relationship, networking, taking the policy, procedure on firm performance (Liu et al, 2020;Sheth, 2020;Shafi et al, 2020).…”

Section: Resultsmentioning

confidence: 80%

The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era

Faisol¹,

Astuti²,

Winarko³

2021

Etikonomi

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This study examines technology in mediating human capital, customer capital, and organizational capital on SMEs' performance during Covid-19. To test the hypothesis, the PLS-SEM method was applied. Data collection was conducted by sharing questionnaiers to 150 owners of small industrial cluster in East Java, Indonesia.The empirical results show that human capital and technology usage directly affect significantly on SMEs' performance. Furthermore, technology usage has a significant influence in mediating human capital on firms' performance. We provide implications for using technology for practice and using a socio-technical approach by SMEs to face challenges related to their work organization in response to COVID-19 while maintaining their activities. We hope that our reflection will be a source of thought for scholars and practitioners to explore further using technology for SMEs to secure business continuity during COVID-19.JEL Classification: O2, O34, M21How to Cite:Faisol, Astuti, P., Winarko, S. P. (2021). The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era. Etikonomi, 20(2), xx – xx. https://doi.org/10.15408/etk.v20i2.20172.

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Section: Resultsmentioning

confidence: 80%

The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era

Faisol¹,

Astuti²,

Winarko³

2021

Etikonomi

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“…These actions implemented during the pandemic had a major impact on brands because "based on past experience of major disasters, enterprises take the initiative to carry out their social responsibilities, quickly resolve their difficulties as it is directly related to enterprises' future development in the post-pandemic era." Liu et al, [19]. Involvement in healthcare was more a matter of redirecting CSR funding since many of the financial institutions turned to a responsible banking strategy after the financial crisis of 2008-2009 when the reputation of the banks suffered a lot.…”

Section: Romanian Banks Adapting To the Covid-19 Pandemicmentioning

confidence: 99%

Have banks been supportive during the COVID-19 pandemic?

Marcu¹

2021

JOE

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The COVID-19 pandemic has had disrupting and negative effects on economies and society. Nevertheless, it seems that it has contributed to increased solidarity, and determined individuals and organizations to be more responsible, at least concerning health-related aspects. Companies around the world have been involved in supporting the health care system and minimizing the impact of the pandemic on economies around the world. During the COVID-19 pandemic, companies were motivated by utilitarianism and deontological factors to get involved in philanthropic CSR actions in the toughest moments of the pandemic. Banks seem to be no exception. Even more, during this pandemic, banks have done much to rehabilitate their reputations, tarnished during the previous financial and economic crises. This paper aims to analyze the perception of the involvement of Romanian banks during the pandemic, especially for overcoming the crises of the healthcare system. The findings could guide banks to be more consistent and better communicate their CSR activities and involvement for the benefit of society, and helps understand how people observe and evaluate the CSR efforts of banks.

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“…23 Likewise, consumer sensitivity is greatest in times of crisis, and their perception of a company that carried out CSR activities during the crisis will positively affect their product consumption, punishing those who do not react in this way. 24 on CSR for marketing purposes, the initial positive customer perception of that company changes. 25 Therefore, if used properly, CSR projects have a positive impact on consumer behavior .26 Though significantly reduces the number and scope of CSR projects of large corporations in times of crisis 27 which could also be related to the costs of implementing the CSR activities.…”

Section: The Importance Of Csr In Times Of Crisismentioning

confidence: 99%

“…Based on the results of the papers, the author identified overlaps in the articles, ie the same articles are in the results of different dimensions because several dimensions were also analyzed in the articles (24). Also, 1 paper could not be downloaded despite the open access criterion, 2 papers are not included in the topic (one research was conducted before the Covid situation and is not relevant to this topic and the second is not appropriate with topics) and are excluded from further analysis.…”

Section: Internal and External Dimension Of The Application Of Csrmentioning

confidence: 99%

Corporate Social Responsibility in Times of Crisis: Covid-19

Šain¹

2021

EU 2021 – The Future of the EU in and After the Pandemic

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Corporate social responsibility implies business with concern for ethics, human rights, community needs, and investment in environmental protection. It is especially evident in crisis situations when the expectations of the environment about the application of these principles of the company are higher. The Covid-19 pandemic, as a crisis situation in which companies found themselves, led to changes in business models that had an impact on their stakeholders as well. In this segment, corporate social responsibility can be a useful and effective way to mitigate the potential effects of a pandemic and make it easier to deal with the consequences of a crisis. The aim of this paper is to provide a theoretical framework for the study of corporate social responsibility in crisis situations with special reference to the situation related to Covid-19. For this purpose, the research methodology includes a review of the literature on corporate social responsibility in this situation by classification into external (community, customer, and environment) and internal (employees) dimensions of the application of corporate social responsibility. The paper highlights the problems and challenges associated with corporate social responsibility in the Covid-19 pandemic and suggests further research opportunities in this area.

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The influence of the corporate social responsibility disclosures on consumer brand attitudes under the impact of COVID-19

Cited by 22 publications

References 53 publications

The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era

The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era

Have banks been supportive during the COVID-19 pandemic?

Corporate Social Responsibility in Times of Crisis: Covid-19

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