The Influence of Strategic Leadership, Business Continuity Planning and Supply Chain Resilience on Organizational Performance: Instrument Validation

Abstract

Managing supply chain disruption needs to be considered an important activity for organizations. Supply chain risk management implies identifying, assessing, monitoring, and evaluating the potential risks across all supply chain members. The process of risk management emphasizes the improvement of supply chain performance through designing appropriate strategies. To be more precise, the chief responsibility in supply chain risk management is to ensure quality performance during crises and disruptions. Hence, identifying and validating risk-relevant factors that leads to superior business performance is necessary. This study aims to validate the instrument to measure the impact of factors associated with business performance i.e., strategic leadership, business continuity planning, and resilience to disruption. This paper contributes to the literature by developing a comprehensive model that strengthens a firm’s resilience to disruption and leads to superior business performance.

Navigating turbulent waters: The impact of business continuity management (BCM) practices on financial and nonfinancial performance of tour operator companies

“…In essence, the utilization of PLS‐SEM elevated the quality of analysis, enabling the research to uncover hidden patterns and key drivers shaping the phenomenon under study, especially concerning the survivability and adaptability skills of tour operator companies in Malaysia during the pandemic. Moreover, unlike previous research, which predominantly relied on qualitative methods such as Chapman (2017), Christian (2019) and Riglietti et al (2022), this investigation represents a significant theoretical advancement. It marks the pioneering effort in establishing an integrated conceptual model grounded in a contemporary theoretical foundation tailored to the context of tour operator companies in Malaysia.…”