The Influence of Social Isolation, Technostress, and Personality on the Acceptance of Online Meeting Platforms during the COVID-19 Pandemic

A Model for the Acceptance and Use of Online Meeting Tools

“…Previous studies [27][28][29][30][31] have indicated that the perceived ease of use has a direct impact on the intention to use, as well as an impact on the intention to use via perceived usefulness [38,40,43]. It can be argued that perceived usefulness and perceived ease of use are correlated, and the easier the technology is to use, the more useful it will be [41].…”

“…Previous research on online meeting tools has established the connections of the TAM's central construct in various settings [19]. When users find technology easy-to-use, they are likely to perceive it as a useful tool [38]. Ease of use was identified as a top evaluation criterion with maximum weight priority in a study that assessed remote working online meeting tools [20].…”

“…The desire of students to use web-based video conferencing for learning is influenced by factors such as ease of use, usefulness, and complexity [60]. Individuals who perceive online meeting tools as advantageous and straightforward may possess a favorable attitude towards this technology and, consequently, are inclined to use it even after the pandemic ends [38][39][40]. As users master online meeting platforms and recognize their utility, they develop favorable attitudes towards these platforms and intend to use them extensively.…”

“…Extending TAM to evaluate the acceptance level of online meeting tools has become a growing trend with the pandemic. Earlier research [38][39][40][41][42][43] has explored the acceptance of online meeting platforms among educators and learners by incorporating diverse external dimensions such as perceived risk, system quality, social influence, and perceived interactivity with TAM. The results of prior studies indicate that both students and teachers are open to accepting online meeting platforms.…”

“…A study [19] in the literature exploring online meeting tools with technology acceptance models investigated the impact of perceived risk on the intention to use, focusing solely on the Google Meet tool and selecting students as the target group. Another study [38] examined the effects of social isolation, technostress, and personality factors on the intention to use these tools, enlisting students, instructors, and university staff as the target group. During the pandemic, a study [39] was conducted to investigate the factors influencing the adoption of online meeting tools in public higher education institutions.…”