Purpose To investigate the potential susceptibility of eyewitness memory to the presence of extraneous background speech that comprises a description consistent with, or at odds with, a target face.Design/methodology/approach A between-participants design was deployed whereby participants viewed an unfamiliar target face either in the presence of quiet, extraneous to-beignored speech that comprised a verbal description that was congruent with the target face or to-be-ignored speech that comprised a verbal description that was incongruent with that face. After a short distractor task, participants were asked to describe the target face and to construct a composite of the face using PRO-fit software. Further participants rated the likeness of the composites to the target.Findings Recall of correct facial descriptors was facilitated by congruent to-be-ignored speech and inhibited by incongruent to-be-ignored speech as compared to quiet. Moreover, incorrect facial descriptors were reported more often in the incongruent speech condition as compared with the congruent speech and quiet conditions. Composites constructed after exposure to incongruent speech were rated as poorer likenesses to the target than those created after exposure to congruent speech and quiet. Whether congruent speech facilitated or impaired composite construction was found to depend on the distinctiveness of the target face.
Practical implicationsThe results suggest that the nature of to-be-ignored background speech has powerful effects on the accuracy of information that is verbally reported from having witnessed a face. Incongruent speech appears to disrupt the recognition processes that underpin face construction while congruent speech may have facilitative or detrimental effects on this process, depending on the distinctiveness of the target face.Originality/Value This is one of the first studies to demonstrate that extraneous speech can produce adverse effects on the recall and recognition of complex visual information: in this case the appearance of a human face.