The Influence of Perceived Usefulness, Perceived Ease of Use, Interactivity, and Ease of Navigation on Satisfaction in Mobile Application

Abstract

The hands-on use of complex, industrial Enterprise Resource Planning (ERP) systems in educational contexts can be costly and complex. Tools that simulate the hands-on use of an ERP system have been proposed as alternatives. Research into the perceived usefulness (PU) and perceived ease of use (PEOU) of these simulation tools in an m-learning environment is limited. As part of this study, an m-learning simulation application (SYSPRO Latte) was designed based on experiential learning theory and on a previously proposed theoretical framework for m-learning. The application simulates the hands-on experience of an ERP system. The purpose of this paper is to analyse the results of a study of 49 students who used SYSPRO Latte and completed a questionnaire on its PEOU and PU. The results revealed that students perceived SYSPRO Latte to be easy to use and useful, and verified other studies identifying a correlation between PEOU and PU. The study also confirmed the benefits of simulation-based learning and m-learning particularly for content presentation. The importance of considering design principles for m-learning applications was highlighted. This study is part of a larger, comprehensive research project that aims at improving learning of ERP systems in higher education.

Implementation of persuasive design principles in mobile application development: a qualitative study

“…As mentioned before, the principles of this framework suit the development of persuasive system and as mentioned by Oinas-Kukkonen and Harjumaa [15] these principles should be transformed as software requirements and system features. On top of that, there are numbers of studies that have proven that PSD are able to increase users' adherence towards system, increase self-efficacy, create technology acceptance, allow user engagement with high activation and retention rate, create emotional and visual excitement and lead to user satisfaction with positive experience towards the incorporated software products as shown in Table 2 [26], [27], [28], [29], [30], [31] Technology acceptance [32], [33], [34], [35], [36], [37], [38], [39], [40] User engagement (high activation and retention rate) [32], [41], [42], [43], [44], [45], [46], [47], [48], [49], [50], [38] User emotional and visual excitement [51, [47], [52] User satisfaction (Positive experience) [46], [53], [52], [54], [55], [56], [44] Therefore, in this study, PSD is selected as the best guideline to identify the persuasive system design implemented in the mobile applications selected for this study as it provides more detailed and comprehensive set of system requirement that allows the systems developed to persuade the users and eventually will creating us...…”

Analisis Faktor-Faktor Yang Memengaruhi Kepuasan Pengguna Layanan Go-Ride (Studi Pada Mahasiswa Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro)

“…Pengaruh persepsi manfaat terhadap kepuasan pengguna memiliki persamaan regresi Y = 13,680 + 0,562X 3 dan menunjukkan hasil nilai sig probability variabel Persepsi manfaat adalah 0,00 < 0,05 dan t-hitung 10,052 > t-tabe 16607 sehingga kesimpulannya adalah terdapat pengaruh positif dan signifikan antara persepsi manfaat terhadap kepuasan pengguna layanan Go-Ride hasil ini sesuai dengan pendapat Davis (Mojtahed et al, (2011) yang mengatakan bahwa dua Inti utama model penerimaan teknologi adalah persepsi kemudahan dan persepi manfaat dengan baik dapat mempengaruhi penerimaan dan kepuasan pengguna. Selain itu, pada penelitian Ohk, et al (2015) Gejala multikolinearitas terjadi jika nilai nilai tolerance < 0,1 dan nilai variance inflation factor (VIF) disekitar angka melebihi 10, dalam penelitian ini nilai tolerance pada variabel kualitas pelayanan sebesar 0,449, variabel persepsi kemudahan 0,602 dan variabel persepsi manfaat sebesar 0,451. Nilai variance inflation factor (VIF) pada variabel kualitas pelayanan sebesar 2,227, variabel persepsi kemudahan sebesar 1,662, dan persepsi manfaat sebesar 2,217 sehingga dapat disimpulkan bahwa variabel independen dalam model regresi penelitian ini terbebas dari multikolinearitas atau objektif dan dapat dipercaya.…”

Is the Health App Challenge approach of patient-led application conception, development, and review worthwhile?

“…BWell Sugars System addressed the need for easy data entry. Although the designer had not checked against existing apps, and designed an app with a function highly popular in the current market, the motivation for this design identified a need for an uncomplicated tool for data entry and tracking, where a need remains for interface simplification [24] and where app ease of use can impact perceived usefulness [9]; and satisfaction [25].…”