The Influence of Patient and Surgeon Characteristics on Press Ganey Provider Ratings in Plastic Surgery
Amanda R Sergesketter,
Ronnie L Shammas,
Hannah C Langdell
et al.
Abstract:Background
While patient satisfaction ratings are increasingly used as hospital and provider performance metrics, these ratings may be affected by factors extraneous to surgeon performance.
Objectives
This study aims to assess whether outpatient Press Ganey ratings for plastic surgery providers were tied more to provider or patient characteristics.
Methods
Al… Show more
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