The Influence of Human Factor in Aircraft Maintenance

Abstract

ABSTRACT

Stress, Pressure and Fatigue on Aircraft Maintenance Personal

“…In [21] authors affirm that unintentional human errors in aircraft maintenance, occurs all the time.…”

Causes and Impact of Human Error in Maintenance of Mechanical Systems

“…Human error is defined as a non-fulfilment of a stipulated task (or the execution of an unacceptable action) having a potential to disrupt planned operations and resulting in property and equipment damages [6]. Virovac et al [5], defines human error as an inadvertent error in the execution of work which leads to sudden system damage or it can be a dormant or latent error characterized as a potential to endanger the technical system's worthiness. Based on the study by Myszewski [6], human errors are viewed as examples of the ineffectiveness of the organization.…”

“…The substandard work environment can include a poorly designed plant with insufficient accessibility of components. In a study conducted by Virovac et al [5], communication, equipment design and fabrication, working environment, work complexity, knowledge, work organization, documentation (manuals and procedures), work planning, pressure, fatigue, insufficient personnel for work, personal problems, and distraction while doing work were identified as major error causal factors. Management commitment, casual organizational cultures, and the organization's local context enable the continued existence of human error by preventing the proper implementation of initiatives for addressing human error [14].…”

“…Dhillon [2] unveils that the impact of human error is the loss of life due to accidents and cost constraints imposed by breakdowns and accidents or incidents. On the other hand, the impact of human errors such as delays, damage to equipment, repairs and accidents were revealed [5]. It is indicated in the Health and Safety Executive [13] guide, that human error poses risks to health, the effect on safety, impairment of performance and the increased likelihood of accidents, low quality of maintenance, increased operational costs, impairment on operating life of plant and risks of occurrence of accidents.…”

Nivel de conocimiento en maintenance resource management (MRM) en el CACOM-3 de la Fuerza Área Colombiana

“…Un proceso de Maintenance Error Decision Aid según[17] incluye identificar quién cometió el error, encontrar factores contribuyentes, incluir los errores en mantenimiento en una base de datos, por tanto, como se observa en la figura 5, el 78 % de la poblacion conoce el concepto.Varios autores recalcan la importancia de diferenciar adecuadamente el error humano de las violaciones, puesto que este es uno de los factores primordiales en el manejo del concepto de seguridad operacional y es sobre esta diferenciación desde donde se conciben los programas de manejo del riesgo. De acuerdo con[16] y[24], en SMS no usar las listas de chequeo es una clara violación sin embargo como se ilustra en la figura 8, el 54,9 % de la población conoce el concepto.…”