“…First, the punitive element in formal control prevents supply chain partners from pursuing their selfish interests (Um & Oh, 2020;Um & Kim, 2019). Formal control ensures compliance and helps exchange parties to overcome opportunistic behaviors that undermine collaborative initiatives in supply chains (Anin et al, 2016;Lumineau & Malhotra, 2011;Li et al, 2010). Second, in a manufacturer-channel member relationship, formal control can address issues relating to delivery times, quantity flexibility, quantity and price discounts, reservation policy, sales rebate, buyback, and revenue sharing (Dekker et al, 2019;Arshinder et al, 2011).…”