The Influence of Feedback Type in Robot-Assisted Training

Akalın, Neziha; Kristoffersson, Annica; Loutfi, Amy

doi:10.3390/mti3040067

Cited by 24 publications

(16 citation statements)

References 41 publications

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“…ref. [10][11][12][13][14][15]), serving as companions, providing emotional support, and contributing to the mental well-being of patients (e.g. ref.…”

Section: Introductionmentioning

confidence: 99%

Tell me more! Assessing interactions with social robots from speech

Laban

George

Morrison

et al. 2020

Paladyn, Journal of Behavioral Robotics

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As social robots are increasingly introduced into health interventions, one potential area where they might prove valuable is in supporting people’s psychological health through conversation. Given the importance of self-disclosure for psychological health, this study assessed the viability of using social robots for eliciting rich disclosures that identify needs and emotional states in human interaction partners. Three within-subject experiments were conducted with participants interacting with another person, a humanoid social robot, and a disembodied conversational agent (voice assistant). We performed a number of objective evaluations of disclosures to these three agents via speech content and voice analyses and also probed participants’ subjective evaluations of their disclosures to three agents. Our findings suggest that participants overall disclose more to humans than artificial agents, that agents’ embodiment influences disclosure quantity and quality, and that people are generally aware of differences in their personal disclosures to three agents studied here. Together, the findings set the stage for further investigation into the psychological underpinnings of self-disclosures to artificial agents and their potential role in eliciting disclosures as part of mental and physical health interventions.

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“…ref. [10][11][12][13][14][15]), serving as companions, providing emotional support, and contributing to the mental well-being of patients (e.g. ref.…”

Section: Introductionmentioning

confidence: 99%

Tell me more! Assessing interactions with social robots from speech

Laban

George

Morrison

et al. 2020

Paladyn, Journal of Behavioral Robotics

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“…Some studies have also investigated social feedback in Human-Robot Interaction (HRI). In the context of robot-assisted training, no difference was found between flattering, positive, and negative verbal feedback in terms of physical performance or trust [18]. However, social feedback was shown to impact participants' decisions related to energy consumption, with a stronger effect when the robot provided negative feedback [19].…”

Section: Introductionmentioning

confidence: 92%

Human-likeness of feedback gestures affects decision processes and subjective trust

Parenti¹,

Lukomski²,

Tommaso³

et al. 2022

Preprint

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Trust is fundamental in building meaningful social interactions. With the advance of social robotics in collaborative settings, trust in Human-Robot Interaction (HRI) is gaining more and more scientific attention. Indeed, understanding how different factors may affect users’ trust toward robots is of utmost importance. In this study, we focused on two factors related to the robot’s behavior that could modulate trust. In a two-forced choice task where a virtual robot reacted to participants’ performance, we manipulated the human-likeness of the robot’s motion and the valence of the feedback it provided. To measure participant’s subjective level of trust, we used subjective ratings throughout the task as well as a post-task questionnaire, which distinguishes capacity and moral dimensions of trust. We expected the presence of feedback to improve trust toward the robot and human-likeness to strengthen this effect. Interestingly, we observed that humans equally trust the robot in most conditions but distrust it when it shows no social feedback nor human-like behavior. In addition, we only observed a positive correlation between subjective trust ratings and the moral and capacity dimensions of trust when robot was providing feedback during the task. These findings suggest that the presence and human-likeness of feedback behaviors positively modulate trust in HRI and thereby provide important insights for the development of non-verbal communicative behaviors in social robots.

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“…While several studies in the field of human-robot interaction have explored the effects of performance feedback on task performance [39][40][41] as well as the evaluation of [42,43] and trust in robots [40], only a few studies have investigated effects of performance feedback on intrinsic motivation. Fasola and Matarić [44] found that elderly people who received positive performance feedback from a robot, such as praise, when performing physical exercises rated the task as more enjoyable compared to those who did not receive positive performance feedback.…”

Section: Differential Effects Of Performance Feedback From Robots And...mentioning

confidence: 99%

The Critical Robot: Impact of Performance Feedback on Intrinsic Motivation, Self-Esteem and Psychophysiology in Human–Robot Interaction

Marx,

Könczöl,

Altmanninger

et al. 2024

Int J of Soc Robotics

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Social, anthropomorphic robots are increasingly used in professional work environments to collaborate with humans. However, little is known about how these robots affect human workers in performance-critical aspects, such as feedback. The present study investigates differences between the effects of a robot and a human feedback giver on self-esteem, intrinsic motivation, and psychophysiological reactions. Using a mixed model design for subjective data and a between-subject design for psychophysiological data, we tested 72 participants who performed a cognitive task on working memory, namely the 3-back task. The results indicate that people are more motivated to perform the task when receiving feedback from a robot, but their electrodermal activity and heart rate are higher after receiving positive feedback from a human. There is no difference in electrodermal activity following negative feedback from a human or a robot. Additional analyses show that individuals report feeling less comfortable and perceiving less social warmth when receiving feedback from a robot compared to a human. Furthermore, individuals exhibit higher skin conductance responses when perceiving greater social warmth in their interactions, regardless of whether their interaction partner is a human or a robot. The results suggest that social robots may serve as surrogates for social interaction. However, they seem to have less social presence, which leads to reduced psychophysiological reactions. This knowledge may be used to calibrate arousal in feedback situations.

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The Influence of Feedback Type in Robot-Assisted Training

Cited by 24 publications

References 41 publications

Tell me more! Assessing interactions with social robots from speech

Tell me more! Assessing interactions with social robots from speech

Human-likeness of feedback gestures affects decision processes and subjective trust

The Critical Robot: Impact of Performance Feedback on Intrinsic Motivation, Self-Esteem and Psychophysiology in Human–Robot Interaction

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