The Influence of Face Loss on Impulse Buying: An Experimental Study

Sun, Gong; Han, Xue; Wang, Hanwei; Li, Jie; Wang, Wangshuai

doi:10.3389/fpsyg.2021.700664

Cited by 8 publications

(10 citation statements)

References 67 publications

(115 reference statements)

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“…Indigenous concepts could help researchers explain specific phenomena in a particular culture. For instance, an important traditional Confucian concept, face ( mianzi ), has already been identified as a major factor that drives brand name fever among Asian consumers ( Wang et al, 2019 ; Zhang and Wang, 2019 ; Sun et al, 2021 ). Researchers have also examined its roles in consumers’ responses during service encounters ( Keh and Sun, 2008 ; Chan et al, 2009 ).…”

Section: Discussionmentioning

confidence: 99%

Exploring the Antecedents of Money Attitudes in China: Evidence From University Students

2022

Front. Psychol.

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With rapid economic growth and institutional reform, the pursuit of money and material possessions has become the most prevalent value in contemporary China. This study focuses on the cultural root of money attitudes among the young adults. Specifically, 332 Chinese university students participated in a survey to report on their need for power, need for achievement, belief in guanxi, and love of money. Confirmatory factor analysis and regression analysis were applied to test the proposed hypotheses. The results show positive influences of need for power and need for achievement on individuals’ love of money. Moreover, belief in guanxi mediates the relationship between need for power and love of money. The application of indigenous cultural concepts in analyzing social behavior in Eastern cultures is emphasized. Limitations and directions for future research are also discussed.

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Section: Discussionmentioning

confidence: 99%

Exploring the Antecedents of Money Attitudes in China: Evidence From University Students

2022

Front. Psychol.

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“…Previous research on value co-creation between service employees and customers has been well examined in multi-context, such as retailing, hospitality, and social media (Wang et al, 2020a , b ; Zhang et al, 2020 ; Yi et al, 2021a ; Bu et al, 2022 ). However, the process of service providing is often influenced by the cultural background of consumers (Sun et al, 2017 ; Yi et al, 2021b ), corporate reputation (Geng et al, 2022 ), and peer influence (Sun et al, 2021 ). Accordingly, the complicated dynamic nature of value co-creation between service employees and customers has not been well explored.…”

Section: Literature Reviewmentioning

confidence: 99%

Computational Modeling of the Value Co-Creation Process in Customer Service: An Application of the NK Model

Sekiguchi

et al. 2022

Front. Psychol.

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There has been an increasing interest to explore and gain knowledge about customer engagement behavior among academia and practitioners. Particularly, the value co-creation process in customer services is essential to explore the interaction structure. In this study, we applied the computational simulation of the NK model to identify the value co-creation process between service employees and customers in the service context. To specifically explore the dynamic interaction among them, we identified what kind of service is provided for what type of customers and when service performance improves according to the degree of interaction between service employees and customers. The simulations show that the greatest service value can be achieved when employees and customers jointly perform local search (90%) and long jump (10%). However, if both employees and customers jointly perform local search only, the service value can be stuck in a local optimum. In cases where employees and customers make their independent improvement, either through local search or long jump, the overall service value varies depending on the complexity of interactions between employees and customers. For example, the improvement in service value is the worst when employees and customers make long jumps at independent timings in high complex interactions. Our computational simulations offer visible experimental-based insights into understanding the value co-creation process with customers and promising results for customer service studies.

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“…It is an effective approach for the advertisement of regional values and soft power, and it is a good pathway for cultural output and value proposition (Yi et al, 2020). With the advance of economic development, consumers have broken the restrictions of basic needs spending (Sun et al, 2017(Sun et al, , 2021Du et al, 2020), and the needs for higher-level cultural consumption are becoming increasingly important (Wang et al, 2020a,b;Li et al, 2021). Film-induced culture is by no means limited to entertainment culture, and film-induced products are by no means limited to spiritual and cultural consumer goods (Chen, 2018).…”

Section: Film-induced Culture and Tourism Industrymentioning

confidence: 99%

Sustainable Development for Film-Induced Tourism: From the Perspective of Value Perception

et al. 2022

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The tourism economy has become a new driving force for economic growth, and film-induced tourism in particular has been widely proven to promote economic and cultural development. Few studies focus on analyzing the inherent characteristics of the economic and cultural effects of film-induced tourism, and the research on the dynamic mechanism of the sustainable development of film-induced tourism is relatively limited. Therefore, from the perspective of the integration of culture and industry, the research explores the dynamic mechanism of sustainable development between film-induced culture and film-induced industry through a questionnaire survey of 1,054 tourism management personnel, combined with quantitative empirical methods. The conclusion shows that the degree of integration of culture and tourism is an important mediating role that affects the dynamic mechanism of sustainable development of film-induced tourism, and the development of film-induced tourism depends on the integration of culture and industry. Constructing a diversified industrial integration model according to local conditions and determining the development path of resource, technology, market, product integration, and administrative management can become the general trend of the future development of film-induced tourism.

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The Influence of Face Loss on Impulse Buying: An Experimental Study

Cited by 8 publications

References 67 publications

Exploring the Antecedents of Money Attitudes in China: Evidence From University Students

Exploring the Antecedents of Money Attitudes in China: Evidence From University Students

Computational Modeling of the Value Co-Creation Process in Customer Service: An Application of the NK Model

Sustainable Development for Film-Induced Tourism: From the Perspective of Value Perception

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