2022
DOI: 10.1016/j.langcom.2022.01.004
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The influence of ethnicity and language variation on undergraduates' evaluations of Dutch-speaking instructors in Belgium: A contextualized speaker evaluation experiment

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Cited by 3 publications
(3 citation statements)
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References 63 publications
(91 reference statements)
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“…A chatbot such as ChatGPT (Chat Generative Pre-Trained Transformer) is a software application (generally on-line) that typically utilises GenAI and an LLM. When considering chatbots in e-commerce, there are two approaches to interactions: (a) using formal language and (b) using informal (possibly colloquial language which is generally nationality and ethnically specific [36]) language used in ordinary or familiar conversation [37].…”
Section: Large Language Models and Chatbotsmentioning
confidence: 99%
“…A chatbot such as ChatGPT (Chat Generative Pre-Trained Transformer) is a software application (generally on-line) that typically utilises GenAI and an LLM. When considering chatbots in e-commerce, there are two approaches to interactions: (a) using formal language and (b) using informal (possibly colloquial language which is generally nationality and ethnically specific [36]) language used in ordinary or familiar conversation [37].…”
Section: Large Language Models and Chatbotsmentioning
confidence: 99%
“…Indications that the use of standard vs. colloquial language by ethnic minority speakers can lead to different perceptions are provided by Lybaert et al (2022), who investigated the influence of ethnicity (a Flemish vs. Moroccan name), a marker of religious affiliation (wearing a hijab vs. not wearing one) and language variety (Standard vs. Colloquial Dutch) on students' evaluations of a female university teacher, but did not include accent as a marker of ethnicity (although the speaker used a mild Antwerp accent to enhance the naturalness of the speech samples). The authors found that university students evaluated the hijab-wearing teacher with a Moroccan background who spoke the standard variety more positively than her Colloquial Dutch speaking counterpart and all other guises (without hijab and with a Flemish or a Moroccan name).…”
Section: Introductionmentioning
confidence: 99%
“…The authors found that university students evaluated the hijab-wearing teacher with a Moroccan background who spoke the standard variety more positively than her Colloquial Dutch speaking counterpart and all other guises (without hijab and with a Flemish or a Moroccan name). Lybaert et al hypothesised that the veiled teacher's proficiency in Standard Dutch "surprised" the students in that they possibly held lower expectations with regard to her language use, which may have led them to better appreciate her efforts to use the standard (Lybaert et al, 2022). These results suggest that the use of Standard vs. Colloquial Dutch does influence attitudes towards ethnic minority members, at least in the context of higher education and thus for highly educated speakers (university lecturers).…”
Section: Introductionmentioning
confidence: 99%