The influence of efficacy, credibility, and normative pressure to M-banking adoption level in Indonesia

Firmansyah, Irfan Achmad; Yasirandi, Rahmat; Utomo, Rio Guntur

doi:10.1016/j.procs.2021.12.117

Cited by 18 publications

(8 citation statements)

References 18 publications

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“…These results are consistent with the technology adoption literature in general (Davis et al, 1989;Venkatesh et al, 2003), where behavioral intention and facilitating conditions have always been decisive factors in the adoption of technological innovations. This result is also consistent with previous studies on e-banking (Afshan et al, 2018;Alalwan et al, 2018;Alalwan et al, 2017;Baabdullah et al, 2019;Firmansyah et al, 2022;Khan et al, 2021;Sharma et al, 2020).…”

Section: Discussion and Implications Discussionsupporting

confidence: 93%

“…Baabdullah et al (2019) indicate that performance expectancy, facilitating conditions, price value, hedonic motivation, habit, service quality, and system quality have a significant impact on e-banking services use by Saudi bank customers. More recently, several studies have validated these results in different national contexts, such as Vietnam (Thich, 2021), Turkey (Khan et al, 2021) and Indonesia (Firmansyah et al, 2022), and have added perceived credibility as a latest antecedent of e-banking acceptance.…”

Section: Literature Reviewmentioning

confidence: 82%

“…Facilitating conditions refer to the degree to which a person believes that the technical and organizational infrastructure exists to support a new technology's usage (Venkatesh et al, 2003). According to previous studies, facilitating conditions play an important role in e-banking use (Alalwan et al, 2017;Baabdullah et al, 2019;Firmansyah et al, 2022;Khan et al, 2021;Sharma et al, 2020). Therefore, the second hypothesis is formulated as follows:…”

Section: Facilitating Conditionsmentioning

confidence: 99%

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E-Banking Adoption by Algerian Bank Customers

Bellahcene¹,

Latreche²

2023

International Journal of E-Services and Mobile Applications

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This study aimed to identify the factors affecting customers' adoption and use of e-banking services in Algeria. For this purpose, a theoretical model—based on the technology acceptance model (TAM) and the unified theory of acceptance and use of technology (UTAUT)—was developed. To test the hypotheses, a survey was conducted on 326 Algerian bank customers, and the data were analyzed using structural equation modeling. At the end, the results indicate that perceived usefulness and perceived ease of use significantly positively influence attitudes toward e-banking. In turn, attitudes toward e-banking influence behavioral intention and behavioral intention, facilitating conditions each influence significantly and positively actual e-banking use. The results also found that the relationship between perceived usefulness and attitude toward e-banking use was stronger for women, and the relationship between facilitating conditions and actual e-banking use was significantly stronger for older end-users.

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Section: Discussion and Implications Discussionsupporting

confidence: 93%

Section: Literature Reviewmentioning

confidence: 82%

Section: Facilitating Conditionsmentioning

confidence: 99%

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E-Banking Adoption by Algerian Bank Customers

Bellahcene¹,

Latreche²

2023

International Journal of E-Services and Mobile Applications

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“…This is a finding that distinguishes the Technology Acceptance Model [6]. This result is concluded that perceived usefulness and ease of use have no effect on the use of m-banking [55][56][57]. Using m-banking as a lifestyle, banks need to offer features that are appropriate to their lifestyle and changes in the future.…”

Section: Discussionmentioning

confidence: 90%

Investigating The Determinants of Mobile Banking Usage

Fitriati¹,

Ardiani²,

Pramono³

et al. 2022

Proceedings of the 3rd International Conference of Business, Accounting, and Economics, ICBAE 2022, 10-11 August 2022, Purwoker

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The implementation of m-banking requires a large investment, but does not ensure its success. Technology acceptance model (TAM) is a general model that explains why a technology is acceptable to users. This study aims to examine the effect of perceived usefulness, ease of use and technology readiness on the use of m-banking. The population in this study are m-banking users in Purwokerto. The sample of this study used accidental sampling. Data analysis used PLS-SEM analysis technique. Based on the results of hypothesis testing, it is known that perceived usefulness and ease of use have no effect on the use of m-banking. Respondents who are mostly Generation Z have a high perception of the usefulness and ease of use of m-banking. However, the high perception does not affect the use of m-banking. Meanwhile, technology readiness affects the use of mbanking.

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“…Due to the increased research models during this period, a new research perspective on self-efficacy was used using such analyses, for instance, SEM and SEM_PLS (e.g. Prasojo et al, 2020;Firmansyah et al 2022;Mildawani et al 2022;Mudiono, 2019;Saptono et al 2021). In principle, there are various methods that can be used by researchers to develop research results, depending on the desired research objectives.…”

Section: Resultsmentioning

confidence: 99%

Analysing The Road Of Self-Efficacy Research In Indonesia

Nadiyah,

Ilhamsyah,

Alrefi

et al. 2023

pmmg

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Self-efficacy is an individual's subjective assessment of their ability to effectively navigate and surmount obstacles and achieve desired outcomes. It is a key element of motivation and can be facilitated through experiential learning, skill mastery, and positive reinforcement. It can also be augmented through interventions and techniques. The purpose of this study is to explore and analyse the direction of self-efficacy research in the last ten years in Indonesia to show its novelty. The method of analysis used is content analysis. The sample used was articles published on googlescholar. The data was extracted based on a review of the title, method, and research results. The findings of this study state that self-efficacy has an influence on personal, academic, and career fields in the Indonesian literature. Methodologically, correlation and multiple regression techniques were the most widely used methods for establishing relationships. Self-efficacy research is expected to contribute to future researchers examining self-efficacy with other psychological aspects with different research methods

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The influence of efficacy, credibility, and normative pressure to M-banking adoption level in Indonesia

Cited by 18 publications

References 18 publications

E-Banking Adoption by Algerian Bank Customers

E-Banking Adoption by Algerian Bank Customers

Investigating The Determinants of Mobile Banking Usage

Analysing The Road Of Self-Efficacy Research In Indonesia

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