The Influence of E-Trust and E- Service Quality on E-Customer Loyalty for Dana Digital Wallet Users Through E-Satisfaction as an Intervening Variable in Padang City
Vicky Brama Kumbara,
Nandan Limakrisna,
Yulasmi
et al.
Abstract:Purpose: This study aims to determine the effect of Financial Technology, on DANA e-wallet users in the city of Padang.
Theoretical framework: Competition in Financial Technology (fintech) is known as a financial inclusion tool that is currently growing very fast. The development of fintech must certainly be of particular concern because it will be in direct contact with the economic activities of the people. in other words, strict supervision must be carried out in this industry related to the… Show more
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