2007
DOI: 10.1093/poq/nfm014
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The Influence of Advance Letters on Response in Telephone Surveys: A Meta-Analysis

Abstract: Recently, the leading position of telephone surveys as the major mode of data collection has been challenged. Telephone surveys suffer from a growing nonresponse, partly due to the general nonresponse trend for all surveys and partly due to changes in society and technology influencing contactability and willingness to answer. One way to counteract the increasing nonresponse is the use of an advance letter. In mail and face-to-face surveys, advance letters have been proven effective. Based on the proven effect… Show more

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Cited by 110 publications
(55 citation statements)
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References 30 publications
(25 reference statements)
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“…In advance of the actual recruitment, a postcard was delivered to most of the selected neighbourhoods to alert people to our study in hopes of producing a better response rate (e.g. de Leeuw, Hox, Korendijk and Lensvelt-Mulders, 2005). Addresses assigned to the door-to-door approach were grouped together by streets for logistical ease.…”
Section: Sample and Proceduresmentioning
confidence: 99%
“…In advance of the actual recruitment, a postcard was delivered to most of the selected neighbourhoods to alert people to our study in hopes of producing a better response rate (e.g. de Leeuw, Hox, Korendijk and Lensvelt-Mulders, 2005). Addresses assigned to the door-to-door approach were grouped together by streets for logistical ease.…”
Section: Sample and Proceduresmentioning
confidence: 99%
“…Other strategies can be utilized to minimize nonresponse, such as using more experienced interviewers, mailing advance letters to notify sampled subjects about the study prior to contact, or providing monetary incentives ([18], [19], [20], [21]). However, if these strategies are more effective for some particular subpopulations compared to others, a reduction in nonresponse through these strategies can actually increase nonresponse bias.…”
Section: Introductionmentioning
confidence: 99%
“…For example, we were unable to use two elements of survey design that generally increase survey participation. These include personalized, advance notification letters that explain the purpose of the study and how the results will be used (De Leeuw et al 2007), and a monetary or non-monetary incentive (Heberlein and Baumgartner 1978;Singer et al 1999;Singer, Van Hoewyk, and Maher 2000).…”
Section: Discussion On Potential Non-response Biasmentioning
confidence: 99%