The importance of visitor characteristics and perceptions in the planning and effective management of protected areas: Kurşunlu Waterfall Natural Park example

Akyol, Ayhan; Akbulut, Ersin

doi:10.18182/tjf.306364

Cited by 2 publications

(2 citation statements)

References 12 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Their study showed that the ancient city of Assos is not famous yet, and its planner should consider visitor comments to prevent future problems regarding sustainable tourism. Akyol and Akbulut (2017), in their study on Kurs ¸unlu Nature Park, found that associating visitor characteristics and experience perceptions with the site's management would increase the effectiveness of managers in planning, using the site more efficiently and sustainably and making decisions.…”

Section: Jhti 74mentioning

confidence: 99%

“…Visitor comments are also critical for sustainable museum management. The problems and suggestions stated by visitors enable managers to make healthier decisions regarding planning, using the area more efficiently and effectively and preventing potential issues regarding sustainable tourism (Bas ¸aran and Somuncu, 2021;Akyol and Akbulut, 2017). The proposed model offers a healthier perspective in evaluating visitor reviews and offering solutions.…”

Section: Practical Implicationsmentioning

confidence: 99%

See 1 more Smart Citation

Integrated evaluation of visitor experience factors in the scope of museum management

Çolak

Karakan²

2023

JHTI

View full text Add to dashboard Cite

PurposeThis study aims to determine museum experiences by analyzing the TripAdvisor reviews of the museum visitors in Gaziantep and offer suggestions for improving the visitors' experiences by taking museum curators' opinions.Design/methodology/approachThe case study method was used as one of the qualitative approaches in the study. The research comprises two stages. TripAdvisor reviews about five museums in Gaziantep were analyzed in the first stage, and museum curators' opinions on the visitor complaint reasons and solution suggestions were discussed in the second stage.FindingsThe study showed that satisfying or non-satisfying experience factors might differ according to visitors, museum curators and both visitors and museum curators. Therefore, each museum curator should effectively manage every component of visitor experience factors by its target audience.Research limitations/implicationsAlthough this study has some valuable findings and contributes to the literature, it also has limitations. The study's sample consists of five museums in Gaziantep. Further studies can be carried out on a larger population and sample. The data for determining visitor experiences, the first stage of the research, were obtained only from an online platform (TripAdvisor).Practical implicationsThe proposed model provides a holistic perspective on evaluating and managing visitor experience. There may be structural problems (small size of the museum area, lack of parking spaces and elevators, etc.) with the museum beyond the manager's control. Also, the lack of information and communication (limited concept, lack of artifacts, etc.) causes criticisms of the museum.Social implicationsThis paper contributes to the museum management literature with a model for enriching the quality of the museum experience and increasing the museum's attractiveness. The study showed that museums contribute to the visitor's experience in all dimensions. While visitors thought museums primarily contribute to object experience, museum curators thought museums contribute more to visitors' cognitive experience and other experience elements.Originality/valueThe present study analyzed the visitor comments and the opinions of museum curators from a holistic perspective, considering the internal and external factors that are effective in the visitor experience, and revealed the reasons for the visitors' negative experience and the solution suggestions toward the improvement of the visitor experience.

show abstract

Section: Jhti 74mentioning

confidence: 99%

Section: Practical Implicationsmentioning

confidence: 99%

Integrated evaluation of visitor experience factors in the scope of museum management

Çolak

Karakan²

2023

JHTI

View full text Add to dashboard Cite

show abstract

Gölcük Tabiat Parkı Rekreasyonel Kullanımının Ziyaretçiler Tarafından Değerlendirilmesi

Yücedağ

Yelsiz

2022

MBUD

View full text Add to dashboard Cite

Çalışmada, Isparta’da yer alan Gölcük Tabiat Parkı kullanım durumunun ziyaretçiler tarafından değerlendirilmesi amaçlanmıştır. Bu amaçla, tabiat parkında 250 kişiye yüz yüze anket uygulanmıştır. Çalışmada katılımcıların çoğunluğunun Gölcük Tabiat Parkı’nın tabiat parkı statüsünde olduğunu bilmediği ortaya çıkmıştır. Alana giriş ücretinin katılımcıların alanı ziyaretinde etkili olduğu bulunmuştur. Katılımcılar genelde alanda cep telefonuyla iletişimde sıkıntılar yaşadığı için bu konuda gerekli çözümlerin ortaya konması önem arz etmektedir. Ayrıca, alandaki aktivite çeşitliliği ile ziyaretçilerin koruma-kullanma dengesi ilkesi çerçevesinde farkındalıkları artırılmalıdır.

show abstract

The importance of visitor characteristics and perceptions in the planning and effective management of protected areas: Kurşunlu Waterfall Natural Park example

Cited by 2 publications

References 12 publications

Integrated evaluation of visitor experience factors in the scope of museum management

Integrated evaluation of visitor experience factors in the scope of museum management

Gölcük Tabiat Parkı Rekreasyonel Kullanımının Ziyaretçiler Tarafından Değerlendirilmesi

Contact Info

Product

Resources

About