The importance of the second loop in educational technology: An action science study of introducing blogging in a course curriculum

Glassman, Michael; Bartholomew, Mitchell; Hur, Eun Hye

doi:10.1177/1476750313502555

Cited by 10 publications

(7 citation statements)

References 8 publications

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“…Transformation in service thinking fundamentally challenges the habits and rules of management. Likewise, Glassmann et al (2013) state that the starting point of AR is to challenge the habits and rules of the community, and then through collective action, especially a goal-driven activity, to create social change. Similarly to AR, SR encompasses change and learning to understand the needs and demands of the users, consumers, customers, and other stakeholders of the service in order to develop the service that is beneficial for all participants (Prahalad & Ramaswamy, 2004b, 2004c.…”

Section: Intertwined Nature Of Selected Approachesmentioning

confidence: 99%

“…Similarly, Reason and Bradbury (2008) emphasised the production of practical knowledge and the practical outcomes from working together with people and ‘ideally involving all stakeholders’. The underlying theme in AR is the ability to learn from one another, which suggests that co-created learning is at its core (Glassmann, Bartholomew, & Hur, 2013; Gustavsen, 2008). The roots of AR emphasise societal changes and local constructivism (Gustavsen, 2008).…”

Section: Framing the Ar Approach In The Service Co-creation Contextmentioning

confidence: 99%

“…Transformation in service thinking fundamentally challenges the habits and rules of management. Likewise, Glassmann et al. (2013) state that the starting point of AR is to challenge the habits and rules of the community, and then through collective action, especially a goal-driven activity, to create social change.…”

Section: Framing the Ar Approach In The Service Co-creation Contextmentioning

confidence: 99%

“…Both research traditions draw especially from qualitative research and the case study methodology. Furthermore, both traditions underline the participatory approach, change, learning, and the use of ethnographic methods (see Glassmann et al., 2013; Moritz, 2005). Whereas AR does not provide an extensive range of tools to conduct studies, SR stream does, and especially service design methodology (Moritz, 2005; Stickdorn & Schneider, 2010) entails the participatory approach and provides tools for service development.…”

Section: Framing the Ar Approach In The Service Co-creation Contextmentioning

confidence: 99%

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Co-create with stakeholders: Action research approach in service development

Tossavainen

2016

Action Research

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This paper promotes the value of including many stakeholders in service development. The experience of co-creative service development is examined through the lens of action research. Engaging multiple stakeholders in face-to-face, in simultaneous joint activities, from various organisations, with different levels of hierarchy, and dissimilar positions, may increase the diversification through the broadness of the information, knowledge, and experiences, and increase the amount, and quality of the development suggestions. This paper is an attempt to tell the story of action research and how it was applied to increase the understanding of the usefulness of multiple stakeholders in service development. Outcomes of a research project are presented. The paper ends with discussion of the theoretical and practical implications of the conducted research.

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Section: Intertwined Nature Of Selected Approachesmentioning

confidence: 99%

Section: Framing the Ar Approach In The Service Co-creation Contextmentioning

confidence: 99%

Section: Framing the Ar Approach In The Service Co-creation Contextmentioning

confidence: 99%

Section: Framing the Ar Approach In The Service Co-creation Contextmentioning

confidence: 99%

See 2 more Smart Citations

Co-create with stakeholders: Action research approach in service development

Tossavainen

2016

Action Research

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“…A few years ago, we would have been hard-pressed to recognize their names or their contributions. Our initial forays into AR focused on the work of Kurt Lewin and Chris Argyris as a framework for understanding the ways in which the Internet might change education (Glassman, Bartholomew, & Hur, 2013)—in particular the socially prescribed, often linear, relationships between the teacher and the taught. We believed it was important to move beyond more traditional approaches of knowledge building because the Internet is challenging not only our perceptions of the world but the ways in which we think at a very basic level (Glassman, 2012a).…”

Section: Our Own Journey To and Through Par/vpcmentioning

confidence: 99%

Participatory Action Research and Its Meanings

Glassman

Erdem

2014

Adult Education Quarterly

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128

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This article traces the development of the “second” and arguably more well-known “genre” of participatory action research (PAR). The article argues that the origins of PAR are highly distributed and cannot really be traced back to the ideas of a single person or even a single group of researchers. Instead, the development of PAR is tied to social movements of the 20th century, in particular land reform, anticolonialism, and need for a new research methodology, occurring simultaneously across multiple continents. The origins of PAR have little to do with the action research that developed in the United States. For that reason the PAR referent can sometimes be confusing or even misleading. We suggest that the second PAR also be recognized through its mirror concepts of vivencia, praxis, and conscientization—PAR/VPC. We discuss the core underpinnings of PAR/VPC and its evolution with strong ties to the sociopolitical context of developing societies and their fight for liberation. We also suggest our reflections of future of PAR/VPC with integration of feminist perspectives and inclusion of youth in the education movement.

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Social Network Analysis as a Cybernetic Modelling Facility for Participatory Design in Technology-Supported College Curricula

Tilak

Evans

Wen

et al. 2022

Syst Pract Action Res

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Despite iterative learning design being increasingly implemented, such approaches are often delineated by well-defined periods of design/implementation. However, second-order cybernetics, which suggests a participatory approach to learning design, involves responsively adapting learning environments to meet students’ needs, treating them as agentic participants in the classroom. In our mixed methods study, we investigate whether such a process can facilitate egalitarian participation and collaborative interactions in a technology-assisted classroom. We use the example of a graduate psychology class of 17 students and suggest that adaptation of live-chat activities by a participant observer on the Reddit social media platform that supplemented the in-person lecture dynamically, using a network analysis and qualitative ethnography as a modelling facility mimicked the ongoing feedback loops of social media platforms, enabling students to use social media with a critical eye, and engage in productive collaboration. Our quantitative results present network graphs for weekly eigen centrality to understand the egalitarian nature of the network, and transitivity to understand the likelihood for collaboration between more than two agents. Our qualitative results elaborate selected Reddit posts, and weekly field notes to explain how redesigning the chat weekly helped augment lecture-based discussion with the instructor and critique of student presentations, spurring egalitarian participation through a space-place dialectic. Students also provided end-semester feedback that was analyzed using inductive coding, to design future courseware.

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The importance of the second loop in educational technology: An action science study of introducing blogging in a course curriculum

Cited by 10 publications

References 8 publications

Co-create with stakeholders: Action research approach in service development

Co-create with stakeholders: Action research approach in service development

Participatory Action Research and Its Meanings

Social Network Analysis as a Cybernetic Modelling Facility for Participatory Design in Technology-Supported College Curricula

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