Proceedings of the 35th Annual Hawaii International Conference on System Sciences
DOI: 10.1109/hicss.2002.994052
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The importance of process knowledge for cross project learning: evidence from a UK hospital

Abstract: A core prescription from the knowledge management movement is that the successful management of organizational knowledge will prevent firms from "reinventing the wheel." Information and Communication Technologies (ICTs) are seen as a key enabler of this process. Our findings challenge this logic.They suggest instead that knowledge is embedded within organizational processes and it is through the continual enactment of these processes that knowledge is created, renewed and transferred. Evidence from a cataract … Show more

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Cited by 8 publications
(7 citation statements)
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References 29 publications
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“…On the other hand, informal interaction can ease the communication, especially at the site. This affirms the suggestions in the literature about including the social relationship for knowledge sharing and learning, besides the utilization of ICT tools (Newell et al, 2002;Fong and Chu, 2006;Styhre et al, 2006). In contrast, one of the respondents stated that: "It is good if the company has applied the usage of information technology because even though there is a lack of discussion [face-toface interaction], team members can still transfer their tacit knowledge to the explicit knowledge in the database.…”
Section: Discussionsupporting
confidence: 87%
See 1 more Smart Citation
“…On the other hand, informal interaction can ease the communication, especially at the site. This affirms the suggestions in the literature about including the social relationship for knowledge sharing and learning, besides the utilization of ICT tools (Newell et al, 2002;Fong and Chu, 2006;Styhre et al, 2006). In contrast, one of the respondents stated that: "It is good if the company has applied the usage of information technology because even though there is a lack of discussion [face-toface interaction], team members can still transfer their tacit knowledge to the explicit knowledge in the database.…”
Section: Discussionsupporting
confidence: 87%
“…In facilitating the application of project learning practice, the respondents emphasized on the application of information communication technology tools. Whereas, the study of Newell et al (2002) emphasized that ICT alone is not a key enabler of this process; but it will be useful for cross project learning.…”
Section: Discussionmentioning
confidence: 99%
“…Writing the case study was an iterative process, where we revisited our research material several times. On the basis of this process certain themes emerged that seemed more relevant than others, which is an experience that is common for researchers doing inductive studies (Newell et al, 2002b). We shared our findings and interpretations with the project participants, and these discussions generated additional information as well as sharpened our interpretations.…”
Section: Methodsmentioning
confidence: 62%
“…In Thailand aging academic workforce presents an unprecedented human resource crisis for its universities. Universities depend on the intellectual capital of their workforce to attain strategic success (Newell, Robertson, Scarbrough, & Swan, 2002). Yet Thailand is confronted with unprecedented challenges of aging academic workforce.…”
Section: Introductionmentioning
confidence: 99%