2017
DOI: 10.1080/21693277.2017.1417179
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The implementation of a Lean Six Sigma framework to enhance operational performance in an MRO facility

Abstract: Lean Six Sigma (LSS) has rapidly established itself as the key business process improvement strategy of choice for many companies. The LSS approach provides significant benefits to companies through its dual focus on reducing waste and increasing value whilst resolving Critical to Quality (CTQ) issues that affect consistency and repeatability in a product and process. The implementation of LSS is finding wider application in many different environments. Through a case study approach, this paper describes the n… Show more

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Cited by 50 publications
(43 citation statements)
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References 38 publications
(37 reference statements)
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“…Hill et al [45] (Figure 8). Hill et al [45] outlined the application and measures the effectiveness of the integrated LSS framework through its ability to achieve new and enhanced performance through simultaneously reducing late material calls and reducing and stabilizing Order To Receipt (OTR) times.…”
Section: Lean Six Sigma Framework and Methodologiesmentioning
confidence: 97%
See 4 more Smart Citations
“…Hill et al [45] (Figure 8). Hill et al [45] outlined the application and measures the effectiveness of the integrated LSS framework through its ability to achieve new and enhanced performance through simultaneously reducing late material calls and reducing and stabilizing Order To Receipt (OTR) times.…”
Section: Lean Six Sigma Framework and Methodologiesmentioning
confidence: 97%
“…Lean six sigma is a systematic data driven methodological philosophy centered around eliminating waste, reducing process variation [61] and providing the best customer experience [45]. According to the Lean method, there are eight kinds of waste: defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra processing [62].…”
Section: Lean Six Sigma Framework and Methodologiesmentioning
confidence: 99%
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