“…The authors highlight the need for promoting employee authenticity and tenure in the hospitality sector and suggest actions for greater diversity, equity, inclusion, justice and belonging. Zhong et al (2023) investigate the influence of pandemic-related media coverage on ageist attitudes toward older individuals among younger hospitality and tourism employees. Using a mixed-method approach with an online survey of 416 U.S. hospitality and tourism employees under 55 years old, they reveal that media-induced cognitive reactions negatively impact aging anxiety and intergenerational tension, subsequently affecting younger employees' willingness to work with older individuals.…”