The Impact on Service Orientation and Organizational Support towards Organizational Commitment and Business Sustainability on Healthcare Providers in Surabaya
Hananiel M. Gunawan,
Oliandes Sondakh
Abstract:Competition has forced companies to not only focus on internal organizations, but also externally. Focusing on customers’ service provides ways to better identify, better serve, and better understand customers. While companies need support that comes from internal organizations to better support the day-to-day operation. Healthcare industries provided care in so many ways to the patients, such as clinical services, manufacture and medical equipment, and other healthcare related services such as insurance. This… Show more
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