2019
DOI: 10.1007/s12525-019-00332-3
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The impact of transparency on mobile privacy decision making

Abstract: Smart devices provide unprecedented access to users' personal information, on which businesses capitalize to offer personalized services. Although users must grant permission before their personal information is shared, they often do so without knowing the consequences of their decision. Based on the EU General Data Protection Regulation, which mandates service providers to comprehensively inform users about the purpose and terms of personal data processing, this article examines how increased transparency reg… Show more

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Cited by 38 publications
(29 citation statements)
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“…The designers barely mentioned the harmful consequences for the natural environment or issues such as user data transparency (cf. Betzing et al, 2019;Introna, 2007, pp. 22-23;Introna & Pouloudi, 1999) or doubtful consequences of digitalisation (cf.…”
Section: Discussion On the In-betweenness Of Design Languagesmentioning
confidence: 99%
“…The designers barely mentioned the harmful consequences for the natural environment or issues such as user data transparency (cf. Betzing et al, 2019;Introna, 2007, pp. 22-23;Introna & Pouloudi, 1999) or doubtful consequences of digitalisation (cf.…”
Section: Discussion On the In-betweenness Of Design Languagesmentioning
confidence: 99%
“…Mobile apps that use social and personal information for their functioning are common targets for various businesses that capitalize on personalized services [ 34 ]. Apps frequently sell private information that is critical to an individual’s everyday livelihood without their awareness or approval, and the main cause of this is an improper mobile privacy policy.…”
Section: Methodsmentioning
confidence: 99%
“…It must be ensured that when a user gives their consent to private data being accessed by apps, the apps strictly follow specific forms of data protection and regulation rules, and explicitly express to the users how and why their data are being collected, even if users may not understand the direct consequences of this action. Betzing et al [ 34 ] examined how increased transparency regarding personal data processing practices in mobile permission requests impacts users in making informed decisions, demonstrating that increasing the transparency of data processing practices increases users’ comprehension of their consent decisions. This suggests that obtaining user consent and following data protection rules are important items for the transparency of an app.…”
Section: Methodsmentioning
confidence: 99%
“…(c) Mobile business, the application of mobile technology to the digital business, adds the advantages inherent in mobility [15]. The concept of physical space becomes flexible once this technology allows us to carry out business activities through tools such as smartphones and tablets [16]. (d) Thematic portals allow us to create a user profile to customize the type of information individuals want to view.…”
Section: Disruptive Technologies To Potentiate Innovation In Smstesmentioning
confidence: 99%