The Impact of the Quality of Human Resource Practices on E-Governance : Analytical Research in the Office of the Ministry of Higher Education and Scientific Research

Abstract

The current research aims to test the relationship of the impact of the quality of human resource practices on e-governance in the Ministry of Higher Education and Scientific Research, in order to diagnose the level of interest of the said ministry with the main research variables and their dimensions. Coming up with a set of recommendations that contribute to improving the level of performance of its administrative system to achieve quality in its outputs when it adopts the research variables. 300 of them were retrieved, while (290) questionnaires were valid for statistical analysis, and the measurement tool (the questionnaire) was strengthened with interviews. With the members of the surveyed community within the different administrative levels, the research relied on statistical programs (AMOS V.25- SPSS V.26-) to analyze the primary data, with the use of descriptive and inferential statistics methods represented in testing the research hypotheses. Based on the main questions of the research, the statistical analysis showed a number of results, most notably the presence of a significant impact on the quality of human resource practices in egovernance, and one of the most important recommendations is the necessity of taking into account quality standards when selecting individuals working for the organization concerned, as it helps them to apply modern methods such as e-governance.