The impact of the physical environment on the psychological well-being of office workers

Klitzman, Susan; Stellman, Jeanne Mager

doi:10.1016/0277-9536(89)90153-6

Cited by 92 publications

(71 citation statements)

References 19 publications

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“…[7][8][9][10]. Common to all of them though is the goal of understanding causal relationships between indoor environment and the behaviour, perception and comfort of building occupants.…”

Section: Kim J De Dear R Cândido C Zhang H Arens E 2013 Gender mentioning

confidence: 99%

Gender differences in office occupant perception of indoor environmental quality (IEQ)

Kim

Dear

Cândido

et al. 2013

Building and Environment

199

100

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This paper investigates the gender differences in the occupants' perception on various aspects of indoor environmental quality (IEQ) by two lines of inquiry; Firstly, a comprehensive literature survey spanning the research areas of indoor air quality (IAQ), sick building syndrome (SBS), thermal comfort, lighting, and acoustics was conducted. Secondly, statistical analyses were performed on a large, predominantly North American Post-Occupancy Evaluation (POE) database (N=38,257).Statistical analyses indicated that female occupants' satisfaction levels were consistently lower than male occupants for all fifteen IEQ factors (including thermal comfort, air quality, lighting, acoustics, office layout & furnishings, and cleanliness & maintenance) addressed in POE questionnaire, and the differences were statistically significant. Logistic regression analysis identified a significant association between female gender and dissatisfaction with individual IEQ factors. Those gender differences quantified by odds ratios (OR) were most pronounced for dissatisfaction with thermal environment, IAQ, and workspace cleanliness. The analyses produced consistent results, even after potential confounding factors such as age and work characteristics were controlled.

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“…[7][8][9][10]. Common to all of them though is the goal of understanding causal relationships between indoor environment and the behaviour, perception and comfort of building occupants.…”

Section: Kim J De Dear R Cândido C Zhang H Arens E 2013 Gender mentioning

confidence: 99%

Gender differences in office occupant perception of indoor environmental quality (IEQ)

Kim

Dear

Cândido

et al. 2013

Building and Environment

199

100

View full text Add to dashboard Cite

show abstract

“…41 Noise is one of a number of adverse environmental conditions that may effect worker satisfaction and mental health; however, assessments of the work environment are distinct from assessments of work itself. 42 There are no reported studies of caregivers' emotional and behavioral responses to sound and noise in the NICU.…”

Section: Emotional and Behavioral Responsesmentioning

confidence: 99%

NICU Sound Environment and the Potential Problems for Caregivers

Thomas

Martín

2000

J Perinatol

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“…However, these studies have tended to ignore the potential impact of noise itself on psychological well-being and health. Klitzman et al (1989) reported that there was a negative correlation between ratings of excessive noise and job satisfaction. Sundstrom et al (1994) also found a significant, inverse relationship between noise disturbance and job satisfaction.…”

Section: Introductionmentioning

confidence: 99%

“…Sundstrom et al (1994) also found a significant, inverse relationship between noise disturbance and job satisfaction. However, these studies (Klitzman and Stellman, 1989;Sundstrom et al, 1994) used data obtained from both conventional and open-plan offices and did not focus specifically on the open-plan layout. Furthermore, no attempt has been made to investigate the influence of speech privacy on psychological well-being and health in open-plan offices, despite various evidence that speech privacy contributes to overall workplace satisfaction (Kim and de Dear, 2013).…”

Section: Introductionmentioning

confidence: 99%

Impact of noise on self-rated job satisfaction and health in open-plan offices: a structural equation modelling approach

Lee

Jeon

et al. 2015

Ergonomics

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This study uses a structural equation model to examine the effects of noise on self-rated job satisfaction and health in open-plan offices. A total of 334 employees from six open-plan offices in China and Korea completed a questionnaire survey. The questionnaire included questions assessing noise disturbances and speech privacy, as well as job satisfaction and health. The results indicated that noise disturbance affected self-rated health. Contrary to popular expectation, the relationship between noise disturbance and job satisfaction was not significant. Rather, job satisfaction and satisfaction with the environment were negatively correlated with lack of speech privacy. Speech privacy was found to be affected by noise sensitivity, and longer noise exposure led to decreased job satisfaction. There was also evidence that speech privacy was a stronger predictor of satisfaction with environment and job satisfaction for participants with high noise sensitivity.In addition, fit models for employees from China and Korea showed slight differences.Practitioner Summary: This study is motivated by strong evidence that noise is the key source of complaints in open-plan offices. Survey results indicate self-rated job satisfaction of workers in open-plan offices was negatively affected by lack of speech privacy and duration of disturbing noise.

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The impact of the physical environment on the psychological well-being of office workers

Cited by 92 publications

References 19 publications

Gender differences in office occupant perception of indoor environmental quality (IEQ)

Gender differences in office occupant perception of indoor environmental quality (IEQ)

NICU Sound Environment and the Potential Problems for Caregivers

Impact of noise on self-rated job satisfaction and health in open-plan offices: a structural equation modelling approach

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