2015
DOI: 10.1016/j.trc.2015.01.021
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The impact of real-time information on bus ridership in New York City

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Cited by 111 publications
(70 citation statements)
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“…Additionally, access to real-time information can be influential on an individual's decision to use the transit system. Indeed, prior research has shown that it can increase ridership by approximately 2% (Tang and Thakuriah 2012;Brakewood, Macfarlane, and Watkins 2015). Considering the constrained budgets of many transit agencies, providing real-time information can be a cost-effective way to increase ridership.…”
Section: Introductionmentioning
confidence: 99%
“…Additionally, access to real-time information can be influential on an individual's decision to use the transit system. Indeed, prior research has shown that it can increase ridership by approximately 2% (Tang and Thakuriah 2012;Brakewood, Macfarlane, and Watkins 2015). Considering the constrained budgets of many transit agencies, providing real-time information can be a cost-effective way to increase ridership.…”
Section: Introductionmentioning
confidence: 99%
“…Similar studies have been conducted in the city of Chicago [11] and New York City [12]. Several important benefits that real-time transit information can bring to bus riders can be extracted from the previous studies.…”
Section: Previous Studies On Real-time Information Of Public Transitsmentioning
confidence: 78%
“…That makes passenger less comfortable. In the literature, social sciences tried to reduce perceived or actual waiting time, or emotional and psychological costs, whereas operations research investigated waiting time reduction strategies [8][9][10][11][12], as waiting time could be considered scarce, economic resource and unavoidable [13,14]. In order to maximize time utility, some passengers allocate waiting time to activities/preoccupations.…”
Section: Introductionmentioning
confidence: 99%