“…For instance, research reports greater nurse understanding of patients, more concern and communication with families, increased information giving, greater considerations for discharge planning and higher contribution to overall positive hospitalization experience on units utilizing primary nursing versus control units or baseline (Frohlich, Becker, Handel, & Spirig, 2013;Sellick, Russell, & Beckmann, 2003). Primary nurses have found their work to be more meaningful and satisfying (Dal Molin et al, 2018;Ferrua et al, 2016;Nadeau, Pinner, Murphy, & Belderson, 2017). However, research-based evidence around primary nursing remains controversial and inconclusive (Choi et al, 2013;Hoffmann Kusk & Groenkjaer, 2016;Mattila et al, 2014).…”