2012
DOI: 10.1016/j.giq.2011.04.004
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The impact of polices on government social media usage: Issues, challenges, and recommendations

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Cited by 646 publications
(448 citation statements)
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“…What is less known however is how and why those responsible for the use of social media in government decide to adopt social media practices despite the apparent risks and uncertainties. This question is especially puzzling given that the stan dard communication policies are highly regulated and follow specific norms and regulations (Bertot, Jaeger, & Hansen, 2011).…”
Section: Adoption Of Innovative Technology Practices In the Public Sementioning
confidence: 99%
“…What is less known however is how and why those responsible for the use of social media in government decide to adopt social media practices despite the apparent risks and uncertainties. This question is especially puzzling given that the stan dard communication policies are highly regulated and follow specific norms and regulations (Bertot, Jaeger, & Hansen, 2011).…”
Section: Adoption Of Innovative Technology Practices In the Public Sementioning
confidence: 99%
“…Public and private sector service providers have yet to ensure that persons with disabilities have full and equal access to web content (Bertot, Jaeger, & Hansen, 2012;De Andrés et al, 2010;Green & Huprich, 2009;Jaeger, 2004aJaeger, , 2004bJaeger, , 2008Johnson & Ruppert, 2002;Klein et al, 2003;Kuzma, 2010;Lazar et al, 2010;Olalere & Lazar, 2011;Ritchie & Blanck, 2003;Rubaii-Barrett & Wise, 2008;Stewart, Narendra, & Schmetzke, 2005;Tatomir & Durrance, 2010; R. Williams & Rattray, 2003;Yi, 2015;Yu, 2002). Web accessibility research has focused on the application of antidiscrimination laws (Blanck, 2014b;Easton, 2012Easton, , 2013aEaston, , 2013bNoble, 2002;Schaefer, 2003;Wall & Sarver, 2003;Wentz, Jaeger, & Lazar, 2011).…”
Section: Investigating the Interaction Among Web Accessibility And Tementioning
confidence: 99%
“…The benefits of participatory policy making include fairer, evidence based and co-making policies, enhancement of transparency and accountability, citizens' democratic participation increase as a dimension of e-democracy and involvement of marginalized groups, as well as collective intelligence strengthening [1,[31][32][33]. Despite the benefits, challenges and risks are recorded such as resources required and legal restrictions, participators' expectations raise and possible conflicts that should be taken into consideration [33,34].…”
Section: Related Work and Questions Raisedmentioning
confidence: 99%
“…Despite the benefits, challenges and risks are recorded such as resources required and legal restrictions, participators' expectations raise and possible conflicts that should be taken into consideration [33,34].…”
Section: Related Work and Questions Raisedmentioning
confidence: 99%