The impact of perceived organizational support and resilience on pharmacists’ engagement in their stressful and competitive workplaces in Saudi Arabia

Al-Omar, Hussain Abdulrahman; Arafah, Azher; Barakat, Jehan Mohammed; Almutairi, Reem; Khurshid, Fowad; Alsultan, Mohammed S.

doi:10.1016/j.jsps.2019.08.007

Cited by 56 publications

(47 citation statements)

References 51 publications

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“…Most pharmacists at public hospitals believed that they received support from their organizations and that the hospitals valued their contributions and showed concern for their welfare. This finding was consistent with those from other studies ( Al-Omar et al, 2019 , Gorji and Etemadi, 2014 ). A linear correlation existed between the POS and professional title, position, and hospital type, and the higher the professional title and position of pharmacists at tertiary class A general hospitals, the stronger was their perceived organizational support.…”

Section: Discussionsupporting

confidence: 94%

“…Because of pharmacists' high-tension, high-stress, and high-risk work environment, directing greater humane concern and humanitarian consideration toward these medical personnel has become a developmental trend, and organizational support is being increasingly applied in healthcare systems. Numerous studies in China and abroad have focused on the correlation and linkage between organizational support and nurses, physicians, and medical personnel in general ( Li et al, 2020 , Liu et al, 2018 ), and a cross-sectional study explored the effect of perceived organizational support and resilience on the engagement of pharmacists working in a competitive environment in Saudi Arabia ( Al-Omar et al, 2019 ). To ensure that pharmacists can work more effectively, realize the full value of their work, provide rational pharmaceutical services to patients, and boost healthcare quality at hospitals in China, it is necessary to place greater emphasis on humane concern for pharmacists.…”

Section: Introductionmentioning

confidence: 99%

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Exploring the effect of perceived organizational support and resilience on Chinese pharmacists' engagement in stressful and competitive pharmaceutical work at hospitals

Jin

Tang

2021

Saudi Pharmaceutical Journal

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Background Currently, pharmacists occupy a non-mainstream position in China's healthcare system, and there has been little research concerning the interaction among pharmacists' psychological status, work engagement, and other aspects of the healthcare system and relationship with their work. Our study examined the basic situation of Chinese pharmacists and investigated the relationship among pharmacists' perceived organizational support, resilience, and engagement when working in a competitive environment. Objective To investigate the awareness of perceived organizational support among pharmacists at Chinese hospitals, analyze the correlation between perceived organizational support and short-term resilience and work engagement scale scores after frustration, and examine the effect of various factors on pharmacists' work engagement in a stressful and competitive work environment. Method An electronic questionnaire survey was made available to 300 pharmacists at Chinese hospitals, and these pharmacists were engaged in intensely competitive work within their respective hospitals. The questionnaire survey employed the Utrecht Work Engagement Scale (UWES), Brief Resilience Scale (BRS), and Perceived Organizational Support Scale (POS). IBM SPSS Statistics Version 19.0 was used to analyze the collected data. Results A total of 295 of the 300 questionnaires were recovered, for a valid questionnaire rate of 98.33% (n = 295). The 3 scales used in this study where scored on 5-point Likert scales; the BRS-6 scale assessed resilience, and a mean value of 3.43 points was obtained; the UWES-9 scale assessed employee engagement, and a mean value of 3.63 points was obtained; and the POS-8 scale assessed perceived organizational support, and a mean value of 3.35 points was obtained. These results indicated that the pharmacists had above average perceived organizational support, short-term resilience, and work engagement. We found that the BRS had a Pearson correlation of 0.553 with the UWES and that the POS had a Pearson correlation of 0.663 (P＜0.01) with the UWES, revealing that there was a significant correlation between the pharmacists' perceived organizational support, short-term resilience, and engagement. Conclusions This study found that pharmacists possessing relatively strong short-term resilience and receiving extensive perceived support from their organizations are able to more effectively engage with their everyday work, a result that indicated that the perception of receiving organizational support and the possession of short-term resilience have a significant connection with employees' work engagement.

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Section: Discussionsupporting

confidence: 94%

Section: Introductionmentioning

confidence: 99%

Exploring the effect of perceived organizational support and resilience on Chinese pharmacists' engagement in stressful and competitive pharmaceutical work at hospitals

Jin

Tang

2021

Saudi Pharmaceutical Journal

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“…Among women faculty in Riyadh, BinBakr and Ahmed (2018) found reasonably high levels of organizational commitment, which was related to high involvement work practices. Following through from the University of Ha'il's commitment to workplace quality outcomes, it would appear that the gender differences expressed in this study are commensurate with relevant and recent findings, with the exception of Al Omar et al (2019). This follows the institutional competitiveness towards quality implicit in Vision 2030.…”

Section: Discussionsupporting

confidence: 80%

Effect of Saudi nurses’ perceived work-life quality on work engagement and organizational commitment

al.¹

2021

Int. j. adv. appl. sci.

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The nurse faculty at the University of Ha’il in Saudi Arabia is responsible for academic and in-service education for nursing discipline and for staff and organizational research. They are considered critical players in assuring quality educational experiences that prepare the nursing workforce for a diverse, ever-changing health care environment. Nowadays, Ha’il University is seeking accreditation, which includes evidence that the working environment is appropriate for both students and the teaching staff. Also, managements in public higher education institutions recently have utilized quality of work-life as a tool for attracting and retaining talented academic staff. Because with having quality of work-life commitment and loyalty of the employees created to its potential. Thus the aim of this study is to test the mediating effect of quality of work-life on the relationship between work engagement and organizational commitment among academic nursing staff at Ha’il University. Measures were the quality of the work-life scale, the short form of the Utrecht work engagement scale, and an organizational commitment questionnaire. The results indicated that the academic nursing staff had satisfactory levels of work-life quality (3.56±0.62) and high work engagement (4.76±1.12) and a positive organizational commitment result (3.09±0.22). A correlation was found between quality of work-life and organizational commitment. However, there was neither a significant relationship between quality of work-life and work engagement nor was there between work engagement and organizational commitment. The conclusion was therefore that quality of work-life does not mediate the work engagement and organizational commitment relationship.

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“…The unidimensional 8-items scale recommended by was used to measure the Perceived Organizational Support of healthcare staff in Saudi Arabia. This scale is widely available and was already used in healthcare field studies such as (Al-Omar, et al, 2019). Participants responded to statements such as "The organization really cares about my well-being" using the 1-5 Likert Scale; where 1= completely disagree, 5= completely agree.…”

Section: Methods and Measuresmentioning

confidence: 99%

Why So Cynical? The Effect of Job Burnout as a Mediator on the Relationship Between Perceived Organizational Support and Organizational Cynicism

2021

EJBM

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The current study represents a noteworthy step towards a better understanding of how perceived organizational support influences burnout and cynicism of healthcare staff. It explores whether perceived organizational support reduces job burnout and organizational cynicism and whether job burnout plays a mediating role in the relationship between POS and organizational cynicism. Data were collected from 211 personnel working in the healthcare industry in Saudi Arabia. Findings indicate that a high level of perceived organizational support ameliorates the experienced burnout symptoms, and allay cynical attitudes, emotions, and behaviors at work. The study also unfolds that burnout is mediating the relationship between POS and organizational cynicism, which highlights the importance of properly managing burnout. The study suggested that healthcare organizations should imperatively provide the necessary organizational support wherever and whenever it is needed and utilize the appropriate interventions to minimize the effects of burnout and cynicism. This is the first study that analyzed the impact of POS on organizational cynicism through the mediating variable of job burnout, and the first paper that investigates POS, organizational cynicism, and job burnout of healthcare staff in a single study. It adds to the growing body of literature on antecedents of organizational cynicism, job burnout, and POS as a mean to reduce negative workplace phenomena.

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The impact of perceived organizational support and resilience on pharmacists’ engagement in their stressful and competitive workplaces in Saudi Arabia

Cited by 56 publications

References 51 publications

Exploring the effect of perceived organizational support and resilience on Chinese pharmacists' engagement in stressful and competitive pharmaceutical work at hospitals

Exploring the effect of perceived organizational support and resilience on Chinese pharmacists' engagement in stressful and competitive pharmaceutical work at hospitals

Effect of Saudi nurses’ perceived work-life quality on work engagement and organizational commitment

Why So Cynical? The Effect of Job Burnout as a Mediator on the Relationship Between Perceived Organizational Support and Organizational Cynicism

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