The Impact of Organisation Development Interventions on Organisational Performance: A Case Study of Givers Foundation in the Tamale Metropolis, Ghana

Abstract

BackgroundA rapidly changing business environment characterized by deregulation of markets, increased competition and changing customer and investor demands has become a real challenge for most organisations the world over. Individuals within organisations are also faced with multiple challenges, such as finding satisfaction in and through work, and dealing with the obsolescence of their knowledge and skills. These challenges have in the past, led to the folding up of many organisations (Brown and Katz, 2011). In view of the above, there is tremendous pressure on organizations to generate equally fast responses in order to survive and sustain themselves. Organisation development is presumed as the antidote to correct deficiencies and inconsistencies, inherent in the development processes of small as well as large scale organisations. French and Bell (2000) defines organization development as the process of planned change in organizations in which the vital elements relate to (1) The nature of activities to be executed (2) The direction of the change activities (3) The key target of the change activities and (4) The desired results of the change activities. The overall aim has been to promote organizational health and effectiveness by changing the attitude, beliefs, values and structure of organization.In the last decade, organisations across sectors have tried their level best to think and act with transformation and performance improvement mindset. Organisations in the NGO sector are no exception to this change process. It is believed that an organization development intervention will remove the hurdles and resolves the difficulties towards the effectiveness of organisations. This is normally done by way of assessing the existing status of the internal and external components of an organization, identifying areas of weaknesses and implementing appropriate interventions that will serve the organization into the future. With this background, the paper presents an organization development assessment and intervention with reference to Givers Foundation. Specifically, the study seeks to: Determine the existing status (pre-organization capacity assessment) of the Givers Foundation,  Identify organizational capacity gaps  Design and implement appropriate organization development interventions, and  document transformation indicators that have resulted from the implementation of the organization development intervention.The overall objective is to ascertain whether organization development intervention has an effect on the organizations' performance and effectiveness. The paper is divided into five sections. Aside this introduction, the second section entails review of related literature and a conceptual framework that guides the study, the third section shows profiles of pre-organisation capacity assessment of the Givers Foundation. The fourth and fifth sections shows the