The impact of office layout on productivity

Haynes, Barry

doi:10.1108/14725960810885961

Cited by 102 publications

(70 citation statements)

References 16 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Although enclosed or small shared offices may offer more benefit in terms of acoustic sensitivity and privacy (Lee, 2010), Van Der Voort (2004) notes that some occupants may respond more positively to the increased stimuli in open plan offices than others. This may suggest a role for consideration of the level of concentration required for the work being undertaken (Seddigh et al, 2014) and supports the suggestion that an active approach to workplace management may be of benefit (Haynes, 2008c).…”

Section: Office Layout Distraction and Controlmentioning

confidence: 86%

“…This active approach builds upon the suggestion of Haynes (2008c) that an active approach to workplace management to support both the organisation and the individual may be of benefit. Changing the behaviour of occupants in the workplace can however be difficult (Maréchal, 2010) and a change in workplace culture may be necessary (Chandrasekar, 2011) to achieve a positive outcome.…”

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

The impact of the ambient environment and building configuration on occupant productivity in open-plan commercial offices

Mulville

Callaghan

Isaac

2016

JCRE

View full text Add to dashboard Cite

PurposeThis paper sets out to understand the impact of the ambient environment on perceived comfort, health, wellbeing and by extension, productivity in the workplace. Design/methodology/approachThe research combined an occupant survey considering satisfaction with the ambient environment, health and wellbeing and workplace behaviour with the monitoring of ambient environmental conditions. FindingsThe paper demonstrates that the ambient environment can have a significant impact on occupant comfort, health and wellbeing, which in turn has implications for built asset performance. Within the ambient environmental factors considered a hierarchy may exist with noise being of particular importance. Occupant behaviour within the workplace was also found to be influential. Research limitationsThe research was limited to a single commercial office building and a wider range of case studies would therefore be of benefit. The research was also limited to the summer months. Practical implicationsThe findings show that an active approach to asset management is required, by continuously monitoring internal environment and engaging with occupants. This must carefully consider how ambient environmental factors and workplace behaviour impact upon occupant's comfort, health and wellbeing in order to ensure the performance of the built asset is maximised. Originality/valueThis paper demonstrates that both occupier's workplace behaviour and ambient environmental conditions can have an impact on occupant comfort, health, wellbeing and productivity. The paper strengthens the case for the active management of the workplace environment through environmental monitoring and behaviour change campaigns supported by corresponding changes to workplace culture.

show abstract

Section: Office Layout Distraction and Controlmentioning

confidence: 86%

Section: Discussionmentioning

confidence: 99%

The impact of the ambient environment and building configuration on occupant productivity in open-plan commercial offices

Mulville

Callaghan

Isaac

2016

JCRE

View full text Add to dashboard Cite

show abstract

“…The second level relates more to the wider office concept, such as general storage and facilities to undertake work away from the desk, such as formal, informal and quiet areas. The office layout is linked to the flow of the office, which is accounted for in the circulation space Haynes (2008b).…”

Section: Office Layoutmentioning

confidence: 99%

Impact of workplace connectivity on office productivity

Haynes

2008

Journal of Corporate Real Estate

Self Cite

View full text Add to dashboard Cite

PurposeThis paper aims to establish if office occupiers, who adopt different work patterns, can be segmented based on differences of perceived productivity with regards to the physical environment and the behavioural environment.Design/methodology/approachComponents of office productivity were used in an office productivity model with categorical data enabling a unique opportunity to undertake an analysis of office occupiers by work process type.FindingsThe four distinct evaluative components used were comfort, office layout, interaction and distraction. The components were subsequently used for more detailed statistical analysis. This study establishes that statistical differences exist between the work styles under investigation.Research limitations/implicationsThis research establishes that to truly appreciate office productivity there is a need to further understand the way that people work in offices and their specific requirements. The matching of office occupier need with space provision can only be achieved if the office occupier is involved in the creation of the office solution.Originality/valueThis study demonstrates that there is a need to consider how the office environment matches the work patterns of the office occupiers. This understanding of how the office works could be considered as establishing the office landscape or “officescape”.

show abstract

“…Kristensen (2004) concludes that space affects the well-being of individuals, channels of communication, availability of knowledge tools and enhances coherence and continuity. Emotional commitment, professional and social interaction are highly positive, while distraction is their negative counterpart (Haynes, 2008). Recognition of the person by the organization translated into physical signs, psychological security and the comfort of recognizing oneself in a familiar place express other important elements of the physical environment.…”

Section: Literature Reviewmentioning

confidence: 99%

Promises and lures of open creative space for innovative teams

Delerue¹,

Sicotte²,

Serres³

et al. 2017

24th Annual European Real Estate Society Conference

View full text Add to dashboard Cite

Like activity-based workspaces, innovative spaces are deemed to be efficient and flexible, but they are most often called upon to support collaborative and creative team work instead of individual whom sometime will work in a team. Our research objective is to further explore the links between the project team and its space to identify advantages as well as drawbacks and to determine if the company benefits from the adoption of open creative space with diverse collaborative areas. A case study of one world class company with several teams and diverse spaces is in progress.Our results suggest that communication and coordination are well served by open creative spaces without negative impact on employees autonomy but intimacy is jeopardized which, paired with background noise that never stop, can lead to stress at work. This research shows that several elements of open spaces are felt in the same way by a team or by department employees. But a team requires proximity that is essential to the exchange of information and coordination among the members while the lateral and hierarchical relationships are slightly redefined.Building managers needs to understand the percieved message that the individual receives from his organization through the design and allocation of spaces devoted to him and his team: freedom of action, empowerment to innovate or alienation to an environment that he does not control and which reduces him to a means of production until he leaves exhausted? The relationships between the feeling evoked by ambient conditions and their impacts on the individual, his tasks, his colleagues and his team is stronger than we could think. The temperature, the lighting as well as the variety of meeting rooms and their equipment's form a complex whole of which we do not yet know all the impacts on the worker and the teams. Indeed, the diversity of spaces and their equipment fits perfectly into the teams' activities, resulting in a positive synergy in terms of coordination, communication and creativity. Creative spaces deserve their name when it comes to teamwork.

show abstract

The impact of office layout on productivity

Cited by 102 publications

References 16 publications

The impact of the ambient environment and building configuration on occupant productivity in open-plan commercial offices

The impact of the ambient environment and building configuration on occupant productivity in open-plan commercial offices

Impact of workplace connectivity on office productivity

Promises and lures of open creative space for innovative teams

Contact Info

Product

Resources

About