“…Many healthcare professionals still prefer face-to-face communication, when interacting with patients and their relatives, and in specialised palliative care (SPC) telemedicine solutions are not widely used (Collier et al, 2016;Neergaard et al, 2014). Despite this, worldwide studies have been completed and have described the use of telemedicine in palliative care (Collier et al, 2016;Hoek, Schers, Bronkhorst, Vissers, & Hasselaar, 2017; van Gurp, van Selm, van Leeuwen, Vissers, & Hasselaar, 2016; van Gurp, van Selm, Vissers, van Leeuwen, & Hasselaar, 2015).…”