2016
DOI: 10.1016/j.telpol.2015.09.004
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The impact of mobile Internet usage on mobile voice calling behavior: A two-level analysis of residential mobile communications customers in Germany

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Cited by 22 publications
(7 citation statements)
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“…For instance, nowadays, quantitative reports of sending instant messages or using social media network sites may be mixed up by participants with reports of sending SMS text messages ( Berolo et al, 2015 ). Moreover, recent research indicates that heavier voice and SMS users are more likely to replace mobile network voice calls and SMS messages with calls and messages over mobile internet (data) usage, possibly due to higher cost savings and unlimited ‘data packages’ on offer from mobile network operators ( Gerpott and Meinert, 2016 ). Hence, it would be more difficult to tease out accurate call frequency/duration and messaging agreement between self-reported and mobile operator traffic data for such individuals.…”
Section: Discussionmentioning
confidence: 99%
“…For instance, nowadays, quantitative reports of sending instant messages or using social media network sites may be mixed up by participants with reports of sending SMS text messages ( Berolo et al, 2015 ). Moreover, recent research indicates that heavier voice and SMS users are more likely to replace mobile network voice calls and SMS messages with calls and messages over mobile internet (data) usage, possibly due to higher cost savings and unlimited ‘data packages’ on offer from mobile network operators ( Gerpott and Meinert, 2016 ). Hence, it would be more difficult to tease out accurate call frequency/duration and messaging agreement between self-reported and mobile operator traffic data for such individuals.…”
Section: Discussionmentioning
confidence: 99%
“…Mobile internet has been increasingly the focus of attention of many researchers worldwide (Callanan et al, 2016;Das, 2011;Dwivedi et al, 2017a and b;Gerpott and Meinert, 2016;Härtfelder and Winkelman, 2016;Lu and Zhu, 2011;Lu et al, 2005;Mascheroni and Ólafsson, 2016;Mukherjee et al, 2017;Singh and Swait, 2017;Taipale, 2016;Vanden Abeele, 2016;Wang et al, 2018;Yang et al, 2012a;Xu et al, 2017). In fact, researchers have examined the related issues of mobile internet from different perspectives (business versus customers).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Accordingly, mobile and telecommunication organizations have been looking forward to expand their products and services provided by mobile phones (i.e. mobile internet, mobile payment, mobile social media, mobile government, mobile commerce, mobile shopping, and mobile learning) (Alalwan et al, 2016;Gerpott and Meinert, 2016;Laukkanen, 2016;Rana et al, 2016;Shareef et al, 2018;Xu et al, 2017). The evolution in mobile technology also represents more opportunities to be utilized by business and governmental organizations to introduce their products and services in a more effective and efficient manner (Mascheroni and Ólafsson, 2016;Tran and Corner, 2016).…”
Section: Introductionmentioning
confidence: 99%
“…One of the great challenges operators face is how to compete with other OTT providers (Wang, Lai & Chang, 2016). The impact of OTT service providers on the telecommunication market, consumer trends toward the adoption of OTT services and how they influence operator revenues were analysed by several authors (Sujata et al, 2015;Lutilsky & Ivic, 2016;Gerpott & Meinert, 2016).…”
Section: Literature Reviewmentioning
confidence: 99%