The impact of maintenance practices on operational and business performance

Mitchell, Ed; Robson, Andrew; Prabhu, Vas

doi:10.1108/02686900210429641

Cited by 25 publications

(17 citation statements)

References 5 publications

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“…The contribution of maintenance to the performance and profitability of manufacturing systems is beyond question and has been emphasised by many studies, see among others Kutucuoglu et al (2001), Mitchell et al (2002) and Alsyouf (2007). However, it was found that about 70% of the respondents still believed maintenance is a necessary expense.…”

Section: Investment In Maintenancementioning

confidence: 99%

Maintenance practices in Swedish industries: Survey results

Alsyouf

2009

International Journal of Production Economics

112

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a b s t r a c tThe purpose of this paper is to investigate the maintenance practices that are used in Swedish industry. The study was performed by conducting a cross-sectional survey within Swedish firms that have at least 100 employees. The main results achieved from the study show that the role of maintenance is not highly recognised. There is a need to spend and invest more in maintenance, which is considered by the majority of Swedish industries as a necessary expense. Although about 13% of the maintenance department time is spent on planning maintenance tasks, nevertheless, about one third of the time is spent on unplanned tasks. There is a need for more adoption of maintenance concepts such as total productive maintenance (TPM) and reliability-centred maintenance (RCM). The lack or ineffectiveness of planning and scheduling can significantly restrict the maintenance department in achieving its objectives and can thus prevent the company from maximising business profits and offering competitive advantages.

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Section: Investment In Maintenancementioning

confidence: 99%

Maintenance practices in Swedish industries: Survey results

Alsyouf

2009

International Journal of Production Economics

112

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“…A survey performed by Alsyouf (2004), showed that 70 percent of the respondents considered maintenance as a cost centre. However, in many studies (Al-Najjar, 2000;Mitchell et al 2002;Waeyenbergh and Pintelon, 2002) authors have emphasised the role of maintenance in improving performance and profitability of manufacturing processes. This suggests that maintenance is no longer a cost centre, but could be profit-generating.…”

Section: Maintenance Impact On Company's Profitability: a Conceptual mentioning

confidence: 99%

The role of maintenance in improving company's competitiveness and profitability

Maletič

Al‐Najjar

Gomišček

2014

Journal of Manufacturing Technology Management

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Purpose-The purpose of this paper is to examine the role of maintenance in improving company's competitiveness and profitability. In the first part the paper aims to discuss the potential improvement areas from the company perspective. Second part of the paper examines maintenance impact on company's business. Design/methodology/approach-An empirical case study was utilised aiming to provide an understanding of the role of maintenance in improving company's business. The empirical data for this study was collected from a Slovenian textile company. A gap analysis was used in order to address the research problem and to identify potential improvement areas. Findings-Based on the gap analysis, the results suggest that from respondents' points of view, maintenance practices related to condition based maintenance (CBM) approach represent the highest opportunity for improvement. The most notable empirical results of the case study showed that around 3 % of additional profit could be generated at weaving machine, especially if all unplanned stoppages and loss of quality due to decrease in the productivity would be prevented. Practical implications-This paper demonstrates to managers the potential benefits of maintenance policy in terms of productivity, quality and profitability. In this regard, this paper builds on a premise that company can gain higher performance benefits using more effective maintenance policy. Originality/value-The proposed conceptual model contributes to the existing literature by showing the interactions between maintenance and company's competitiveness and profitability. Empirical findings of this study therefore, acknowledge maintenance's potential of increasing the overall profit. In addition this study advances prior studies by utilizing a gap analysis which is rare in this type of research.

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“…The profile and credibility of maintenance needs to be raised within manufacturing organisations and to this end, maintenance managers have to be able to put forward strategic plans and arguments which stand up to scrutiny. Without the appropriate methodologies supported by research evidence, maintenance will continue to be the poor relation or Cinderella department (Mitchell et al, 2002) which is driven by others. out significant and continuous levels of improvement work.…”

Section: Discussionmentioning

confidence: 99%

“…According to MacIntyre et al (2005);Mitchell et al (2002) maintenance organisations and their progress can be measured by the levels of best practice they are deploying at any given time. This acknowledges that different companies can be at different stages of development along a continuum towards world class (Wireman, 1990).…”

Section: Development Of 2x2 Matrixmentioning

confidence: 99%

“…(Marquez, 2007;Mobley, 2001;Nakajima, 1989;Pintelon & Gelders, 1992;Wilson, 2002;Wireman, 2004). In a review of maintenance organisations in the North East of England Mitchell et al (2002) found that from a sample of 23 companies, 52 per cent had poor to fair levels of maintenance and only 16 per cent had adopted advanced maintenance strategies. A more recent benchmarking study by MacIntyre et al (2005) yielded similar results.…”

Section: Introductionmentioning

confidence: 99%

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Towards a Simpler Selection Process for Maintenance Strategies

Robson

MacIntyre

Trimble

2013

IJBM

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Recent research at four large manufacturing sites in the North East of England showed that maintenance organisations were failing because they were locked in a cycle of quick fix and mend despite deploying extensive planned maintenance policies. Consequently they were unable to plan and formulate strategies because they did not have the time. Simple and quick tools were needed to select the best maintenance approach for the machines and the plant. Two possible selection tools were developed. Firstly a truth table was produced based on the key characteristics of each maintenance approach and these mapped against simplified failure mode combinations. This offered a quick and easy selection method for machines, based on failure mode patterns. Secondly, the macro level was addressed using a conceptual model employing a 2x2 matrix. This consisted of two axes, the level of machine failures and the level of improvement activity. The resulting framework was used to predict how maintenance organisations would progress from a state of reactive maintenance towards world class. Then informed by the truth table it was possible to select an appropriate maintenance approach which was most suitable for each stage. It is suggested that these two methods offer simple and quick approaches to guide vital maintenance decision making at plants in difficulty. This of course does not preclude the need to develop maintenance strategies but rather facilitates this process by freeing up time and resources.

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The impact of maintenance practices on operational and business performance

Cited by 25 publications

References 5 publications

Maintenance practices in Swedish industries: Survey results

Maintenance practices in Swedish industries: Survey results

The role of maintenance in improving company's competitiveness and profitability

Towards a Simpler Selection Process for Maintenance Strategies

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