The Impact of Leadership Capacity on Business Results from the Perspective Card Points Perspective at Small and Medium Enterprises Established in Da Nang City

Abstract

According to statistics, in 2018, the whole city. Da Nang c has a total of 12.678 small and medium-sized enterprises, but due to the economic crisis, nearly 2,700 enterprises have gone bankrupt, 1,000 enterprises have dissolved, 500 enterprises suspended production and business and the remaining businesses must implement a series of temporary solutions to tighten their belts in order to maintain operations. There are many different reasons, including the lack of management capacity and low human resources, especially in the large market in Danang City. Recognizing this importance, the study collected 256 observations of small and medium-sized enterprises and tested through the SEM model the relationship of leadership capacity to corporate performance. Viewpoint of balanced scorecards at small and medium enterprises in Danang City. The conclusion of the study can be drawn as "When the business manager has the better response level of leadership ability, the business performance of the business will also be better.