The impact of knowledge sharing through social media among academia

Ghazali, Saadiah; Sulaiman, Nor Intan Saniah; Zabidi, Nerda Zura; Omar, Mohd Faizal; Alias, Rose Alinda

doi:10.1063/1.4966060

Cited by 19 publications

(14 citation statements)

References 22 publications

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“…Furthermore, researchers have argued that only 11 per cent of qualitative studies across the world have examined the link between social media and knowledge sharing (Ahmed et al, 2018). Furthermore, researchers have indicated that it is rare to finder search that explores the role of social networking applications in the context of academia (Ghazali et al, 2016). An exploration of different aspects of social media is ultimately beneficial to increase knowledge sharing in university research cultures.…”

Section: Introductionmentioning

confidence: 99%

Uncovering the role of social media and cross-platform applications as tools for knowledge sharing

Naeem

2019

VJIKMS

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Purpose Leaders, consultants and researchers are increasingly focused on enhancing the adoption of social networking tools to increase knowledge sharing practices and the success rate of organizations. This study was conducted to explore the adoption of social networking applications in public and private sector universities. This paper aims to discover how social networking applications can foster knowledge sharing practices among employees of universities. Design/methodology/approach The study is based on an interpretivist, qualitative research design using grounded theory. Fifty-two semi-structured and non-directive interviews were undertaken with employees of public and private sector universities. Participants were selected using purposive sampling, and thematic analysis was performed using the NVivo 11-Plus. Findings The study highlights how social media networking applications can be used effectively and efficiently to foster knowledge sharing practices in the workplace. Five emerging themes are identified as follows. Social media networking tools can enhance new knowledge, increase employee skills, promote a knowledge sharing culture, foster effective communication and increase employee involvement in research activities. Research limitations/implications Social networking applications have received attention because executives and researchers are increasingly focused on finding new ways to use social networking tools in business. The effective and efficient use of social networking tools helps organizations to foster knowledge amongst employees, and can address various critical issues such as knowledge hoarding, lowers levels of skills and knowledge, poor communication and employee involvement, the lack of desire to share knowledge, and resistance toward technology. Originality/value A brief systematic literature review on social media and knowledge sharing highlights that only 11 per cent of studies found that examined the link between social media and knowledge sharing practices across the world. The study therefore represents an effort to shed new light on the adoption of social networking tools in the context of knowledge sharing among universities employees. Social media applications have become popular across the world, and the speed of their uptake is evolving rapidly. However, their contribution toward organizational change is not yet known.

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Section: Introductionmentioning

confidence: 99%

Uncovering the role of social media and cross-platform applications as tools for knowledge sharing

Naeem

2019

VJIKMS

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“…This research aims to highlight how SN apps can be used efficiently and effectively to support the antecedents of KS among employees at public and private universities. Most previous studies have been conducted with a view to examining the links between SN applications and KS parties in the context of a systematic literature review (Ahmed et al , 2018; Panahi et al , 2013; Ghazali et al , 2016), using a qualitative approach (Jarrahi and Sawyer, 2013; Kotlarsky and Oshri, 2005). However, there is scant literature available in which statistical techniques have been used to generalize results to a larger population in the context of SN tools and their role in supporting the antecedents of KS practices.…”

Section: Introductionmentioning

confidence: 99%

Do social networking applications support the antecedents of knowledge sharing practices?

Naeem

Khan

2019

VJIKMS

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Purpose Many organizations are struggling to achieve competitiveness due to lack of knowledge sharing (KS) practices. The sustainability of the service sector is linked to KS practices and creativity. Therefore, to survive in a dynamic business environment, universities have to formulate and implement such practices and innovative learning systems. This paper aims to highlight how social media networking apps can be used efficiently and effectively to support the antecedents of KS among the employees in public and private universities. Design/methodology/approach This study is based on a positivistic approach and a quantitative research design. A survey was carried out with employees at public and private universities. The respondents were chosen based on simple random sampling with the purpose of increasing the validity and generalizability of the results in the context of university settings and for other sectors as well. Findings Certain individual and organizational factors have been found, which have been supported by social networking tools. These factors can enhance KS practices, such as informal relationships and social networking, effective communication and collaboration, mutual trust and the intention to share knowledge, the KS culture and new ideas. The results of this study reveal that social networking applications such as WhatsApp, Viber, Skype, Facebook, Research-gate, YouTube and personal blogs are more productive in supporting the antecedents of KS stated above in university settings. Research limitations/implications Social networking applications have received attention because executives and researchers are increasingly focusing on finding new ways to use social networking tools for business purposes. The effective and efficient use of social networking tools helps organizations to foster knowledge amongst employees to address various critical issues, such as knowledge hoarding, lower levels of skills and knowledge, lower levels of communication and employee involvement, a lack of the intention to share knowledge and resistance toward the adoption of new technology. Originality/value There is rare literature available on how social networking tools can support the antecedents of KS in university settings. Most of such literature has investigated the link between social media and KS using a systematic literature and qualitative research approach. This research is based on empirical study and it is unique as it investigates the hitherto under-researched issue of the adoption of social networking applications to foster the antecedents of KS in university settings.

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“…Sharing material and works is an integral part of academic life and the research cycle and scholars often use social media to this end (Ghazali, et al, 2016), with three quarters of them frequently sharing material online (Elsayed, 2016). An increasing number of academics are honing their profiles on SNS to serve as digital portfolios showcasing their research findings (Segado-Boj, et al, 2015) and to enhance the visibility of their research output (Thelwall and Kousha, 2015) even farther than the traditional readers of academic journals (Knight and Kaye, 2016).…”

Section: Introductionmentioning

confidence: 99%

Spanish academics and social networking sites: Use, non-use, and the perceived advantages and drawbacks of Facebook, Twitter, LinkedIn, ResearchGate, and Academia.edu

Segado‐Boj

Díaz-Campo

Gómez

et al. 2019

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This study examines Spanish academics’ motives for using social networking sites (SNS) and their perceptions regarding the limitations of and drawbacks to social media. We analyse 18 in-depth interviews conducted with Spanish university professors chosen according to their disciplines, academic ranks and level of use. Our findings confirm prior research based on the uses and gratifications theory. Thus, we conclude that SNS are used for managing content, identifying experts in a researcher’s field of knowledge. In addition, academics need to manage different personal identities in each SNS they use.

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The impact of knowledge sharing through social media among academia

Cited by 19 publications

References 22 publications

Uncovering the role of social media and cross-platform applications as tools for knowledge sharing

Uncovering the role of social media and cross-platform applications as tools for knowledge sharing

Do social networking applications support the antecedents of knowledge sharing practices?

Spanish academics and social networking sites: Use, non-use, and the perceived advantages and drawbacks of Facebook, Twitter, LinkedIn, ResearchGate, and Academia.edu

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