The Impact of Knowledge Sharing on Work Performance: An Empirical Analysis of the Public Employees' Perceptions in South Korea

Kang, Yeo-Jin; Kim, Seok-Eun; chang, geeweon

doi:10.1080/01900690802243607

Cited by 129 publications

(148 citation statements)

References 35 publications

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“…Another subcategory of barriers that several studies have pointed to is the lack of systemized training offers. To establish systemized training practices can require a corresponding regulatory framework which is often not provided Kang et al, 2008). Closely related to that, another subcategory of barriers that studies have outlined is the lack of policy for providing rewards and incentives.…”

Section: Dimension 1: Context Barriersmentioning

confidence: 99%

“…Encouraging to share knowledge may appear to relate to the previous category 'managerial leadership' in a first view. In this barrier dimension, however, the challenge relates to a symbolic, interrelational meaning; the support needs to be communicated and demonstrated within the administration Askim et al, 2008;Kang et al, 2008). An additional subcategory of barriers is the (current) organizational practice and routines to learning practices.…”

Section: Dimension 2: Social Barriersmentioning

confidence: 99%

“…Closely related to that, another subcategory of barriers that studies have outlined is the lack of policy for providing rewards and incentives. The policies either give employees the right to share knowledge or may perform as an enabling and motivating factor Kang et al, 2008).…”

Section: Dimension 1: Context Barriersmentioning

confidence: 99%

“…During the review no new, overarching concept to systemize the findings across papers has been found. For example, Kang, Kim, and Chang (2008) distinguish between organizational and individual aspects and characteristics of knowledge. Gil-Garcia, differ between technical, organizational, political and legal aspects.…”

Section: Associated Conceptsmentioning

confidence: 99%

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Barriers to open e-learning in public administrations

Stoffregen

Pawlowski

Ras

et al. 2016

Technological Forecasting and Social Change

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Section: Dimension 1: Context Barriersmentioning

confidence: 99%

Section: Dimension 2: Social Barriersmentioning

confidence: 99%

Section: Dimension 1: Context Barriersmentioning

confidence: 99%

Section: Associated Conceptsmentioning

confidence: 99%

See 2 more Smart Citations

Barriers to open e-learning in public administrations

Stoffregen

Pawlowski

Ras

et al. 2016

Technological Forecasting and Social Change

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“…The feedbacks from the reviewers were collected and some modifications were subsequently made on the questionnaire. Knowledge sharing measurement was adapted from Kang, Kim, and Chang (2008). This factor was measured using four items utilizing a five-point Likert scale, ranging from 5 = strongly agree to 1 = strongly disagree.…”

Section: Instrumentsmentioning

confidence: 99%

Investigating the Relationship between Customer Knowledge Management and Knowledge Sharing among Insurance Companies in Malaysia

Zahari¹,

Rahman²,

Othman

et al. 2013

ASS

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Recently, customer knowledge management has been widely recognized as a determinant of business performance. However, knowledge of customers that the organization gathers is useless unless it is shared internally. Sharing of this knowledge among organizational members will greatly strengthen the competitiveness of the organization, which makes it possible to take advantage of the competitive dynamics in the business environment. Although the importance of knowledge sharing especially the one that is related to customers has long been recognized by the community of researchers, investigation in this area is very limited. Therefore, the present study was conducted to investigate the relationship between Customer Knowledge Management dimensions, which consist of knowledge for customers, knowledge about customers, knowledge from the customer and knowledge sharing among insurance companies in Malaysia. A total of 180 managers of insurance companies in Malaysia participated in the survey. The results show that the three knowledge dimensions are positively and significantly related to knowledge sharing. Moreover, the results indicate that the insurance companies have implemented knowledge sharing practices especially in securing and managing their customer data to ensure the currency, accuracy, uniqueness and completeness of the customer data. Finally, research and practical implications are discussed.

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Knowledge Sharing System Database Architecture for Global Knowledge Sharing

Alsaleh

Haron

2019

Advances in Intelligent Systems and Computing

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The Impact of Knowledge Sharing on Work Performance: An Empirical Analysis of the Public Employees' Perceptions in South Korea

Cited by 129 publications

References 35 publications

Barriers to open e-learning in public administrations

Barriers to open e-learning in public administrations

Investigating the Relationship between Customer Knowledge Management and Knowledge Sharing among Insurance Companies in Malaysia

Knowledge Sharing System Database Architecture for Global Knowledge Sharing

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