The Impact of Information Provided by Consumer Health Information Centers

Smith, Bernie Todd; Kouides, Ruth

doi:10.1300/j186v04n03_05

Cited by 1 publication

(1 citation statement)

References 8 publications

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“…Information avoidance refers to the behavior of consciously ignoring and avoiding certain information that is available and actively choosing not to acquire it [32]. Having more information does not always reduce uncertainty [33]; that is, sometimes, when people are faced with massive amounts of information, they need to spend more cognitive resources in choosing what to engage with, which generates more anxiety, reduces individual self-efficacy, and leads to the active choice to avoid certain types of information [34,35]. It has also been argued that information overload leads to a scarcity of time for individuals.…”

Section: Information Avoidance Behavior and Generation Zmentioning

confidence: 99%

To Access or Not to Access: Influencing Factors for Government Microblogging Information Seeking and Avoidance among Chinese Generation Z

Zheng

2024

Human Behavior and Emerging Technologies

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In recent years, the effective enhancement of information communication effect through governmental social media in has emerged as a universally concerned issue on government governance within the social media era. As Generation Z represents the primary and frequent users of social media, understanding the factors influencing their behaviors regarding information seeking and avoidance on governmental social media platforms is essential (in China, the principal governmental social media platform is government microblogging). Employing the grounded theory methodology, 31 participants of Chinese Generation Z were recruited for the present study, and data were collected using an in-depth interview. The results showed that the factors influencing the information-seeking behavior of Generation Z towards government microblogging mainly include heuristic seeking factors (personal preference, emotional value, and following hot topics), systematic seeking factors (task demand and expert recommendation), and defensive seeking factors (defending stance, authority seeking, and impression management). The factors influencing the information avoidance behavior of Generation Z towards government microblogging mainly include heuristic avoidance factors (clickbait titles, content layout, excessive length, and high redundancy), systematic avoidance factors (selective ignorance and terminological density), and resource-limited avoidance factors (demand scarcity, time scarcity, and vitality scarcity). This study contributes to a more comprehensive understanding of the government microblogging information behavior of Generation Z. Implications for government microblogging governance, strategy recommendations, and indicates directions for future research are discussed.

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Section: Information Avoidance Behavior and Generation Zmentioning

confidence: 99%

To Access or Not to Access: Influencing Factors for Government Microblogging Information Seeking and Avoidance among Chinese Generation Z

Zheng

2024

Human Behavior and Emerging Technologies

View full text Add to dashboard Cite

show abstract

The Impact of Information Provided by Consumer Health Information Centers

Cited by 1 publication

References 8 publications

To Access or Not to Access: Influencing Factors for Government Microblogging Information Seeking and Avoidance among Chinese Generation Z

To Access or Not to Access: Influencing Factors for Government Microblogging Information Seeking and Avoidance among Chinese Generation Z

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