The impact of external factors on ICT usage practices at UNESCO World Heritage Sites

Mugobi, Thereza Israel; Mlozi, Shogo

doi:10.5281/zenodo.4514800

Cited by 1 publication

(5 citation statements)

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“…When tourists connect emotionally with a site, they become advocates for its protection (Fang et al, 2021). This emotional investment can lead to increased awareness of the importance of sustainable tourism practices, ensuring that these sites remain intact for future generations (Mugobi and Mlozi, 2021).…”

Section: The Value Of Emotions (E)mentioning

confidence: 99%

“…Heritage sites are invaluable repositories of the evolution of human civilisation (Loulanski, 2006a,b;Arumugam et al, 2023). These sites are not mere relics frozen in time, but dynamic entities that reflect the constantly changing interaction between culture, history, architecture and society (Hede, 2008;Mugobi and Mlozi, 2021).…”

Section: Historical and Cultural Dynamisation (Dhc)mentioning

confidence: 99%

“…The quest for greater community engagement in the heritage sector has been encouraged by new possibilities offered by the advancement of digital technologies (Affleck and Kvan, 2008;Liang et al, 2021). In this scenario, cultural institutions seek to increase audience engagement with their collections and foster dialogue with their visitors, adopting more audience-centred practices (Simon, 2010;Mugobi and Mlozi, 2021).…”

Section: The Development Of Technological Advances (T)mentioning

confidence: 99%

“…Third, technology currently plays an essential role in culturalhistorical dynamization. Advances in technology also allow for the pursuit of greater community participation, which also facilitates the promotion of dialogue between visitors (Simon, 2010;Mugobi and Mlozi, 2021) and their dissemination and access impacting positively to the sociocultural productivity at the historical sites (Affleck and Kvan, 2008;Liang et al, 2021). Fourth, emotions are generated from historical and cultural dynamisation.…”

Section: Conclusion 61 Theoretical Implicationsmentioning

confidence: 99%

“…Second, with the growth in technological advances, cultural institutions are beginning to orient the promotion and productivity of heritage places towards participatory design approaches that encourage dialogue with their visitors, adopting practices that are more focused on cultural demand (Simon, 2010;Mugobi and Mlozi, 2021). This also allows for the better management of both visitor experiences and the emotions generated from them (Ciolfi et al, 2016;Yan and Wall, 2022) through better control over cultural content to decide what, where and how to share it with visitors (Giaccardi, 2012).…”

Section: Practical Implicationsmentioning

confidence: 99%

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Do intangible factors enhance sociocultural productivity and economy in world heritage sites?

Martín-Lucas,

Leal-Solís,

Polo

et al. 2024

Front. Psychol.

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Measuring the sociocultural productivity of heritage sites remains an ongoing issue for international organizations concerned with the conservation and promotion of traditional sites. The productivity of these locations is not only affected by tangible elements but also by intangible factors, such as the emotions generated by the experiences. For this purpose, 597 employees of hotels in these historical locations who had visited one of the 14 heritage sites in Spain assessed what role emotions play in this contribution. The methodology used was the application of structural equations. Several conclusions have been drawn utilizing the SmartPLS 4 software. The first is that the generation of positive emotions comes exclusively from cultural and historical dynamization and not from technological advances or an eagerness to learn. The second is that both the application of technological advances and cultural dynamization have a direct impact on productivity.

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Section: The Value Of Emotions (E)mentioning

confidence: 99%