The impact of ERP utilisation experience and segmental reporting on corporate performance in the UK context

Elsayed, Nader; Ammar, Sameh; Mardini, Ghassan H.

doi:10.1080/17517575.2019.1706192

Cited by 9 publications

(7 citation statements)

References 48 publications

(125 reference statements)

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“…These results are in line with those of previous studies that report a positive and significant relationship amongst these variables (Al-Dhaafri and Alosani, 2020;Abu-Rumman et al, 2021;Abdullah and Tari, 2012;Ahmed and Idris, 2020;Al-Dhaafri and Alosani, 2020;Chopra and Mendl, 2013;Chong and Rundun, 2004;Faisal et al, 2011;Hassan and Kerr, 2003;Gunday et al, 2011;Hendricks and Singhal, 2001;Joiner, 2007;Kumar et al, 2009;Miyagawa and Yoshida, 2010;Thai and Jie, 2018). Similarly, ERP was found to have positive and significant effect on organizational excellence and performance (β 5 0.096, t 5 2.020, p < 0.05), (β 5 0.277, t 5 2.340, p < 0.05) which is consistent with finding of Al-Dhaafri et al (2016a, b), Al-Dhaafri and Al-Swidi (2014), Bendoly and Kaefer (2004), Elsayed et al (2021), Maiga et al (2014), Park et al (2007, Poston and Grabski (2001) and Sislian and Jaegler (2020).…”

Section: Discussionsupporting

confidence: 87%

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Integration of TQM and ERP to enhance organizational performance and excellence: empirical evidence from public sector using SEM

Al-Dhaafri

Alosani²

2021

WJEMSD

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PurposeThe study aims to examine the joint effect of total quality management (TQM), enterprise resource planning (ERP) and organizational performance on organizational excellence.Design/methodology/approachTo achieve the goal of this study through the hypothesized model, a survey questionnaire research design was employed. The data were collected from a Dubai Police organization. Out of 550 questionnaires, 320 questionnaires were returned. The structural equation modelling (SEM) partial least squares approach was used to analyze the data for measurement and structural models.FindingsThe statistical results confirmed the positive and significant effects of TQM, ERP and organizational performance on organizational excellence. The mediation role of organizational performance between TQM, ERP and organizational excellence also was confirmed.Practical implicationsThroughout this study, further details and valuable implications have been discussed. Findings provide several practical implications. Findings also help practitioners and managers make proper decisions when implementing TQM, ERP and excellence practices in their organizations. With the joint effect of TQM, ERP and organizational performance, organizations can achieve maximum strong excellence and remain in a competitive market. This current study presents potential to be used in didactical initiatives.Originality/valueThis study is a unique empirical research that examines the joint effect of TQM, ERP and performance on excellence relationships. In other words, the current study is one of the few studies that investigate the mediating role of organizational performance beside the organizational excellence as the ultimate variable in developing country, specifically in UAE.

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Section: Discussionsupporting

confidence: 87%

“…Many previous studies found a strong effect of ERP on organizational performance (Al-Dhaafri et al, 2016a, b;Elsayed et al, 2021;Maiga et al, 2014;Sislian and Jaegler, 2020); however, this conclusion still has many contradictions, which encourages us to examine this relationship based on the following hypotheses:…”

Section: Enterprise Resource Planningmentioning

confidence: 98%

Integration of TQM and ERP to enhance organizational performance and excellence: empirical evidence from public sector using SEM

Al-Dhaafri

Alosani²

2021

WJEMSD

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“…These results are consistent with previous studies that found a positive and significant relationship between these variables (Abu-Rumman et al , 2021; Abdullah and Tari, 2012; Ahmed and Idris, 2020; Al-Dhaafri and Alosani, 2020; Chopra and Mendl, 2013; Chong and Rundun, 2004; Faisal et al , 2011; Hassan and Kerr, 2003). Similarly, ERP was found to have a positive and significant impact on organizational performance ( β = 0.260, t = 2.249, p < 0.05), which is consistent with the results of Al-Dhaafri et al (2016a, b), Al-Dhaafri and Al-Swidi (2014), Bendoly and Kaefer (2004), Elsayed et al (2021), Maiga et al (2014), Park et al . (2007), Poston and Grabski (2001) and Sislian and Jaegler (2020).…”

Section: Discussionsupporting

confidence: 88%

“…Many previous studies discovered a clear impact of ERP on organizational performance (Al-Dhaafri et al, 2016a, b;Elsayed et al, 2021;Maiga et al, 2014;Sislian and Jaegler, 2020), but this conclusion still has many inconsistencies, prompting us to investigate this relationship based on the following hypotheses:…”

Section: Enterprise Resource Planningmentioning

confidence: 99%

The intermediary role of organizational performance as a driver of total quality management and enterprise resource planning towards achieving organizational excellence: the moderating role of demographic factors

Al-Dhaafri

Alosani²

2021

TQM

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PurposeThe study's goal is to look at how total quality management (TQM), enterprise resource planning (ERP) and organizational performance interact to affect organizational excellence.Design/methodology/approachA survey questionnaire research design was used to achieve the goal of this study through the hypothesized model. The information was obtained from a Dubai police organization. Out of 550 questionnaires, 320 questionnaires were returned. To analyze the data for measurement and structural models, the structural equation modeling (SEM) partial least squares method was used.FindingsThe statistical results confirmed the positive and significant effects of TQM and ERP on organizational performance. The mediation role of organizational performance between TQM, ERP and organizational excellence also was confirmed.Practical implicationsMore details and significant consequences have been explored in this study. The findings have a number of practical implications. The findings also assist practitioners and managers in making the best decisions while incorporating TQM, ERP and excellence practices in their organizations. Organizations will achieve optimum strong excellence and stay competitive in a competitive market by integrating the effects of TQM, ERP and organizational performance.Originality/valueThis study is another empirical investigation into the combined impact of TQM, ERP and performance on excellence relationships. In other words, the current study is one of the few that investigates the mediating role of organizational performance as a variable alongside organizational excellence as the ultimate variable in developing countries, specifically in the United Arab Emirates (UAE).

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“…The second research stream indicates positive outcomes to ERP systems (AlMuhayfith & Shaiti, 2020; Anderson et al, 2011;Bialas et al, 2023a;Elsayed et al, 2021;Galy & Sauceda, 2014;Hendricks et al, 2007;Hitt et al, 2002;Hunton et al, 2003;Kallunki et al, 2011;Madapusia & D'Souza, 2012;Matolcsy et al, 2005;Nicolaou et al, 2003;Nicolaou, 2004;Ruivo et al, 2020;Santoso et al, 2022;Tarigan et al, 2021). For instance, Ince et al (2013) found positive effects of ERP systems on firm performance and competitive advantage.…”

Section: Introductionmentioning

confidence: 99%

The Impact of ERP Systems on Organizational Performance

Nour

2023

International Journal of Enterprise Information Systems

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Research on the link between investments in ERP systems and organizational performance has often led to mixed results. Besides internal organizational factors, many external contextual factors come into play. This study examined the role of firm size, industry, and duration of ERP system's use in influencing the performance impact of ERP systems through moderating the relationships between antecedent variables, ERP-induced benefits, and improvement in overall organizational performance. Using a sample of 200 participant firms, and structural equation modeling (SEM) analysis, the author confirmed the significant role of business process re-engineering and organizational fit and alignment as antecedents to ERP-induced benefits in information quality, and coordination/integration. Data and information quality was in turn confirmed as a significant predictor of organizational performance. Furthermore, the roles of industry, firm size, and time elapsed were also confirmed as significant moderators to the influence of the antecedent variables on ERP benefits and organizational performance.

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The impact of ERP utilisation experience and segmental reporting on corporate performance in the UK context

Cited by 9 publications

References 48 publications

Integration of TQM and ERP to enhance organizational performance and excellence: empirical evidence from public sector using SEM

Integration of TQM and ERP to enhance organizational performance and excellence: empirical evidence from public sector using SEM

The intermediary role of organizational performance as a driver of total quality management and enterprise resource planning towards achieving organizational excellence: the moderating role of demographic factors

The Impact of ERP Systems on Organizational Performance

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