The Impact of Emotional Work And Work Stress On The Work-Life Balance of Employees In Private Banking Subsidiaries
Dwi Arya Permana,
Faqih Sulaeman,
Anna Suzana
et al.
Abstract:Emotional labor is an integral part of many jobs, especially those that involve interactions with other people. Employees who perform emotional labor are required to manage their emotions and display emotions that are appropriate to the demands of the job. This research aims to analyze the impact of emotional labor on employees' work-life balance. This research uses quantitative research. The data collection technique used was a questionnaire. The data that has been collected is then analyzed in the validity t… Show more
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