2001
DOI: 10.1111/j.1937-5956.2001.tb00065.x
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The Impact of Electronic Data Interchange on Delivery Performance

Abstract: After several years of use of electronic data interchange (EDI) in various industries, the literature is still inconclusive regarding the benefits gained from its usage. We investigated contextual factors of two types: non‐managerial (product diversity, product customization, production instability, and organizational size) and managerial (just‐in‐time and quality management), that might have confounded past results. Our results indicate that the extent of EDI use is significantly related to delivery performan… Show more

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Cited by 112 publications
(75 citation statements)
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“…In creating the e-collaboration scale, we asked respondents to specify how routinely they use the primary B2B marketspace to facilitate collaborative activities with the primary customer, including product design, forecasting/ production planning, and logistics planning (Ahmad and Schroeder, 2001;Rosenzweig et al, 2009;Zhu and Kraemer, 2002); see Appendix for details regarding the measures used in the analysis. Importantly, our e-collaboration scale captures the extent to which the manufacturer's systems, routines, and procedures are linked to its primary customer, which is the B2B marketspace customer representing the highest percentage of the manufacturer's sales or the manufacturer's most significant relationship for competing in the future.…”
Section: E-collaborationmentioning
confidence: 99%
“…In creating the e-collaboration scale, we asked respondents to specify how routinely they use the primary B2B marketspace to facilitate collaborative activities with the primary customer, including product design, forecasting/ production planning, and logistics planning (Ahmad and Schroeder, 2001;Rosenzweig et al, 2009;Zhu and Kraemer, 2002); see Appendix for details regarding the measures used in the analysis. Importantly, our e-collaboration scale captures the extent to which the manufacturer's systems, routines, and procedures are linked to its primary customer, which is the B2B marketspace customer representing the highest percentage of the manufacturer's sales or the manufacturer's most significant relationship for competing in the future.…”
Section: E-collaborationmentioning
confidence: 99%
“…They rely on their quasi-experimental setting to directly estimate the effect of the number of competitors on innovation outcomes. The well-cited empirical papers in IT management include those by Ahmad and Schroeder (2001) and McAfee (2002). McAfee (2002) exploits a natural experiment conducted at a U.S. high-tech manufacturer and documents the longitudinal effect of IT adoption on operational performance.…”
Section: Miscellaneous Topics (Online Appendix Table A6)mentioning
confidence: 99%
“…Lim and Palvia (2001) find that EDI integration is associated with a decrease in inventory levels; yet, Teo, Tan, Wei, and Woo (1995) find no significant relationship. Finally, Ahmad and Schroeder (2001) find that EDI use significantly improves delivery performance, but Walton and Marucheck (1997) find no significant support for that benefit.…”
Section: Introductionmentioning
confidence: 90%