“…Thus, these employee-centric initiatives significantly influence employees' empowerment and task accomplishment at the workplace. Furthermore, our findings are in line with existing research highlighting the relevance of digital skills training on employee empowerment and job performance (Lingling & Ye, 2023;Cirillo et al, 2023;Straub et al, 2023;Sam et al, 2022;Drydakis, 2022;Munawar et al, 2022;Monje Amor et al, 2021;Fawehinmi et al, 2020;Pham et al, 2020;Karacay, 2018). Also, the results of our study are in line with extant literature that highlights the importance of employees' access to digital platforms at the workplace on empowerment and job performance (Anderski et al, 2023;Jiang et al, 2023;Wang, Wan, Ma, Zhou & Chen, 2023;Bartczak, 2021;Sousa & Rocha, 2019).…”