“…Instead, it adopts a relational view of interaction processes in branding, with various networks of internal and external stakeholders, including employees, customers, investors, partners, suppliers, regulators, and local communities (e.g. Balmer, 2001;Roper & Davies, 2007;Westberg, Stavros, & Wilson, 2011). Leitch and Richardson (2003) point out that interactive relationship building and mutuality in stakeholder relationships are keys to brand building.…”