The impact of COVID-19 on social work mental health services in the United States: lessons from the early days of a global pandemic

Mallonee, Jason; Gergerich, Erika; Gherardi, Stacy; Allbright, Joseph

doi:10.1080/15332985.2022.2028272

Cited by 4 publications

(4 citation statements)

References 16 publications

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“…However, nationally, issues of university counseling wait times were steadily increasing even before the pandemic due to the rise in mental health problems among students and lack of providers ( 37 ). In light of the pandemic related negative effects on students’ mental health, funding that provides for greater access to mental health care, such as delivery of mental health services in multiple formats to ensure students’ well-being and safety, should be prioritized as much as, if not more than, their education ( 20 , 35 ).…”

Section: Discussionmentioning

confidence: 99%

“…Tanabe et al ( 33 ) emphasize that case law recently determined that US universities have duty care which includes protecting students from foreseeable harm. Thus, continued advocacy for fully funded and policy-supported higher education institutional outreach and mental health services in various formats remains a priority ( 20 , 35 ).…”

Section: Literature Reviewmentioning

confidence: 99%

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Access and efficacy of university mental health services during the COVID-19 pandemic

Wagner,

Snoubar,

Mahdi

2023

Front. Public Health

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ObjectiveThis study sought to understand the mental health issues, mental health support and efficacy of that support among university students.ParticipantsAll students enrolled in a College of Arts and Sciences at one mid-size university received an email that contained a link to an anonymous, online questionnaire developed and disseminated through PsychData. 162 students completed the questionnaire.MethodsMixed methods: Data was summarized using descriptive analysis, testing for significance, testing for differences, and content analysis.ResultsParticipants reported high levels of anxiety (76%) and depression (65%). Results indicated that participant demographics were associated with types of mental access, and support. Unexpected results included lack of knowledge or information on cost, and how to access mental health services hindered access for participants, and although telehealth was the most widely used support, in contrast to other studies, participants indicated a preference for face-to-face mental health services.ConclusionResults highlight the need for improving communication about and access to mental health services in higher education Recommendations and implications for policy and support services are provided.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Access and efficacy of university mental health services during the COVID-19 pandemic

Wagner,

Snoubar,

Mahdi

2023

Front. Public Health

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“…Stone et al [52] found social workers to report varying emphases on the therapeutic, statutory, and relational aspects of their roles. Such flexibility was also explored in Mallonee et al's [61] study as enabling the relational skills of social work to effectively adapt to the changing communication needs and possibilities heralded by the COVID-19 pandemic.…”

Section: Professional Flexibilitymentioning

confidence: 99%

The Professional Identity of Social Workers in Mental Health Services: A Scoping Review

Bark

Dixon

Laing

2023

IJERPH

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Recent research into the role of mental health social work has identified a need for increased critical engagement with accounts of professional role and identity. Notably, a number of studies have found that social workers struggle to articulate their role within mental health teams and services. This study aimed to identify the ways in which social workers in mental health settings defined their professional identity and role. An international scoping review utilizing Arksey and O’Malley’s method was conducted, identifying 35 papers published between 1997 and 2022. A thematic analysis grouped the findings into three predominant themes: (i) distinct social work approaches to mental health, (ii) organizational negotiations for mental health social workers, and (iii) professional negotiations for mental health social workers. These thematic findings are discussed in relation to existing research and critical perspectives, with particular emphasis on accounts of the bureaucratic and ideological functioning of professionalism in mental health services, as well as the global direction of mental health policy. This review finds that mental health social work embodies a coherent identity that aligns with international mental health policy agendas but faces significant challenges in developing and expressing this identity within mental health services.

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“…The pandemic placed extraordinary demands on the leaders of nonprofit organizations (Neely- Barnes et al, 2021). Nonprofit leaders had to first ensure the well-being of their employees, who were also affected physically and psychologically by the pandemic (Mallonee et al, 2022). Given that the social service sector is labor-intensive, the pandemic created unique challenges related to responsiveness for these organizations, which traditionally deliver their services face-to-face (Wong et al, 2021).…”

Section: Challenges Faced By Nonprofit Organizationsmentioning

confidence: 99%

Challenges encountered by nonprofit employees during the COVID‐19 crisis: A mirror reflecting nonprofit leaders' performance

Kwan,

Ling,

Shum

et al. 2023

Nonprofit Mgmnt & Ldrshp

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Nonprofit organizations faced enormous challenges in maintaining service operations and fulfilling their responsibilities to their communities during the COVID‐19 pandemic. Good leadership is key to ensuring effective responses and the survival of nonprofits during a crisis. Leaders must maintain the commitment, passion, and dedication of their teams even during uncertain and difficult times. Hence, this study explored the performance of nonprofit leaders during the COVID‐19 pandemic by focusing on the difficulties encountered by their frontline staff. In a qualitative paradigm, three focus group sessions were conducted with 23 social workers from child and youth, family, and elderly care services in Hong Kong. We generated four major themes related to the expectations of nonprofit employees on their leaders: (a) visionary direction, (b) compassionate respect and communication, (c) timely support and guidance, and (d) trustworthy relationship. Our findings revealed the frustration experienced by nonprofit employees and have significant implications for their leaders. Specifically, nonprofit employees expected to receive more guidance, protection, and understanding from their leaders. Using the transformational leadership model as a reference, this study provides suggestions on how nonprofit organizations can effectively address the concerns of their employees during a crisis.

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The impact of COVID-19 on social work mental health services in the United States: lessons from the early days of a global pandemic

Cited by 4 publications

References 16 publications

Access and efficacy of university mental health services during the COVID-19 pandemic

Access and efficacy of university mental health services during the COVID-19 pandemic

The Professional Identity of Social Workers in Mental Health Services: A Scoping Review

Challenges encountered by nonprofit employees during the COVID‐19 crisis: A mirror reflecting nonprofit leaders' performance

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