The impact of cognitive biases, mental models, and mindsets on leadership and change in the health system
David A. Petrie,
Ronald R. Lindstrom,
Samuel G. Campbell
Abstract:Understanding how cognitive biases, mental models, and mindsets impact leadership in health systems is essential. This article supports the notion of cognitive biases as flawed thinking or cognitive traps which negatively influence leadership. Mental models that do not fit with current evidence limit our ability to comprehend and respond to system issues. Resulting mindsets affect cognition, behaviour, and decision-making. Metacognition is critical. The wicked problems in today’s complex health system require … Show more
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