The impact of capitalist profit-seeking behavior by online food delivery platforms on food safety risks and government regulation strategies

Dai, Xiaoting; Wu, Linhai

doi:10.1057/s41599-023-01618-w

Cited by 6 publications

(1 citation statement)

References 41 publications

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“…Finally, based on the actual implementation, lessons learned and reasonable dynamic adjustments will be made to promote the sustainable and healthy development of the take-out industry. (2) Merchants should strengthen their own sense of social responsibility, take a long-term view, and reduce opportunistic behavior [39]. In an era where everyone is a selfpublisher and word of mouth is king, merchants should strengthen their own sense of social responsibility, raise awareness of food safety, strengthen industry self-discipline, set up open kitchens, actively participate in back-of-house live streaming, use quality products as the best publicity, establish a good image, and expand their network externality.…”

Section: Recommendationsmentioning

confidence: 99%

Research on Value Co-Creation Strategies for Stakeholders of Takeaway Platforms Based on Tripartite Evolutionary Game

Li,

Xu,

Yang

2023

Sustainability

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As the digitization of the supply side continues to advance, the takeaway industry has made a significant contribution to economic growth. However, the rapid expansion of the scale has also brought many social problems, merchants provide low-quality goods out of the psychology of opportunity, and the uneven quality of goods and asymmetric information not only bring great regulatory problems for the takeaway platform, but also make it difficult for consumers to identify the platform, merchants, and consumers as takeaway platform stakeholders, it is difficult to integrate resources to achieve value co-creation. Therefore, in order to realize the value co-creation among the stakeholders of the takeaway platform, a three-party evolutionary game model was constructed to analyze and simulate the strategic choices of stakeholders under different situations through simulation experiments and to explore the sensitive influence of each factor. The results of the study show the following: shaping a scientific reward and punishment system and setting reasonable rewards and punishments within a limited threshold; platforms, consumers using word-of-mouth effects to amplify the loss of network externalities that merchants have to bear when they provide low-quality services, and improving the consumer feedback mechanism to reduce the cost of feedback are all effective measures to promote the active participation of takeaway platform stakeholders in value co-creation and promote the sustainable and healthy development of the takeaway industry.

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Section: Recommendationsmentioning

confidence: 99%