The Impact of Business Intelligence Capabilities on Organisational Performance in Malaysia

Yuen, Phan Koo

doi:10.15405/epsbs.2019.08.38

Cited by 1 publication

(1 citation statement)

References 42 publications

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“…In the hyper-competitive landscape of modern business, marked by fast technical advancements and unexpected market fluctuations, businesses are pushed to constantly adjust and evolve (Panda, 2022). One significant turning point for several recent research has been enhancing business intelligence capabilities (Bordeleau et al, 2020;Ping & Yuen, 2019). The motivation for this commitment stems from a desire to enhance client experiences, optimize operational efficiency, and establish datadriven decision-making protocols.…”

Section: Introductionmentioning

confidence: 99%

Nexus of business intelligence capabilities, firm performance, firm agility, and knowledge-oriented leadership in the Jordanian high-tech sector

Khawaldeh,

Alzghoul

2024

Problems and Perspectives in Management

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The objective of this study is to investigate the influence of business intelligence capabilities on firm performance, with a specific emphasis on the role of firm agility and the impact of knowledge-oriented leadership within this association. The paper used a quantitative approach using data from a sample of 237 participants randomly chosen from a pool of 34 high-tech companies in Jordan. The study included a diverse range of participants, including individuals occupying various professions, such as managers, supervisors, analysts, and other relevant positions. This broad sample was selected to provide a full comprehension of the influence of business intelligence capabilities on firm performance. This approach allowed for the inclusion of various organizational levels and views, therefore capturing a wide range of insights. The study used the partial least squares modeling technique to analyze cross-sectional data to investigate the proposed model. The findings of this analysis, with a statistically significant p-value of less than 0.05, elucidate that the capabilities of business intelligence exert a substantial influence on the agility of a firm, subsequently affecting the firm’s overall performance. Moreover, firm agility mediates the correlation between its business intelligence capabilities and firm performance. Additionally, knowledge-oriented leadership moderates the effect of business intelligence capabilities on firm agility.

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Section: Introductionmentioning

confidence: 99%

Nexus of business intelligence capabilities, firm performance, firm agility, and knowledge-oriented leadership in the Jordanian high-tech sector

Khawaldeh,

Alzghoul

2024

Problems and Perspectives in Management

View full text Add to dashboard Cite

show abstract

The Impact of Business Intelligence Capabilities on Organisational Performance in Malaysia

Abstract: This is an Open Access article distributed under the terms of the Creative Commons Attribution-Noncommercial 4.0 Unported License, permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Cited by 1 publication

References 42 publications

Nexus of business intelligence capabilities, firm performance, firm agility, and knowledge-oriented leadership in the Jordanian high-tech sector

Nexus of business intelligence capabilities, firm performance, firm agility, and knowledge-oriented leadership in the Jordanian high-tech sector

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