The Impact of Authority, Power, Trust and Conflict on Organizational Performance. (c2022)

Abstract

Myriad are the factors that can lead to either high or low organizational performance. Variables that have shown in literature to impact company performance include power, conflict, trust and authority. This study’s aim is twofold: 1) explore the relationships between power, conflict, trust and authority and organizational performance, and 2) detect whether these variables are interrelated. In order to achieve our research objectives, we pursued a quantitative data methodology where a structured questionnaire was distributed on a random sample of 213 managers and employees in diverse organizations in Lebanon between May and June 2022. The study used correlational and multiple regression tests in order to test the aforementioned relationships. Whilst authority, power and trust affect performance consecutively from the most effective to the least, conflict has surprisingly shown no effect. Therefore, further research is required to unveil the nature of the relationship between conflict and performance and its consequences in Lebanon.