The Impact of Artificial Intelligence Replacing Humans in Making Human Resource Management Decisions on Fairness: A Case of Resume Screening
Fei Cai,
Jiashu Zhang,
Lei Zhang
Abstract:A growing number of organizations have used artificial intelligence (AI) to make decisions to replace human resource (HR) workers; yet, the fairness perceptions of the people affected by the decision are still unclear. Given that an organization’s sustainability is significantly influenced by individuals’ perceptions of fairness, this study takes a resume-screening scenario as an example to explore the impact of AI replacing humans on applicants’ perceptions of fairness. This study adopts the method of the onl… Show more
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