How to Measure Anything 2010
DOI: 10.1002/9781118983836.ch3
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The Illusion of Intangibles: Why Immeasurables Aren't

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Cited by 23 publications
(41 citation statements)
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“…Governments mandate that corporations carrying out projects produce strategies, action plans and performance metrics that will contribute to the host country's long‐term growth. In the face of uncertainty, the most vital components are practical experience and collecting feedback, that is, checking the outcomes for the analysis of judgements and evaluations (Hubbard, 2014). So, in order to have a better management of sustainable construction projects, initial planning, accurate estimation, correct data decrease the level of uncertainty (Sadler‐Smith, 2016).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Governments mandate that corporations carrying out projects produce strategies, action plans and performance metrics that will contribute to the host country's long‐term growth. In the face of uncertainty, the most vital components are practical experience and collecting feedback, that is, checking the outcomes for the analysis of judgements and evaluations (Hubbard, 2014). So, in order to have a better management of sustainable construction projects, initial planning, accurate estimation, correct data decrease the level of uncertainty (Sadler‐Smith, 2016).…”
Section: Literature Reviewmentioning
confidence: 99%
“…We are arguing for evaluation, or measurement, to move the "Bayesian" view of decision tools a bit closer to the underlying reality. Recall that measurement concerns the reduction, not elimination, of uncertainty [101][102][103][104] . Decision tool evaluation makes practical sense if the improvement in decision performance from lower uncertainty is worth more than the cost of measurement 101 .…”
Section: [H2] Decision Tool Evaluationmentioning
confidence: 99%
“…Recall that measurement concerns the reduction, not elimination, of uncertainty [101][102][103][104] . Decision tool evaluation makes practical sense if the improvement in decision performance from lower uncertainty is worth more than the cost of measurement 101 . Error!…”
Section: [H2] Decision Tool Evaluationmentioning
confidence: 99%
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“…This fosters service providers to reconfigure their IT services in order to minimize IT costs, and consequently to maximize revenues. However, this represents a straightforward, but rather naïve evaluation criterion that does not consider business aspects such as risk management and other intangibles, thus enforcing an excessively shallow business-level perspective [12,13].…”
Section: Business-driven Service Placementmentioning
confidence: 99%